What is GandCrab v5.2 Ransomware
GandCrab v5.2 Ransomware was released just few hours before Europol, Romanian Police and Bitdefender released full-functional decryption tool for all previous versions of virus, up to GandCrab v5.1 Ransomware. Updated version of GandCrab adds .[5-6-7-8-9-10-random-letters] extension and ransom note file will get such name: [5-6-7-8-9-10-random-letters]-DECRYPT.txt and [random-letters]-DECRYPT.html. Here is the message from this file:
---= GANDCRAB V5.2 =---
******************UNDER NO CIRCUMSTANCES DO NOT DELETE THIS FILE, UNTIL ALL YOUR DATA IS RECOVERED*******************
*****FAILING TO DO SO, WILL RESULT IN YOUR SYSTEM CORRUPTION, IF THERE ARE DECRYPTION ERRORS*****
All your files, documents, photos, databases and other important files are encrypted and have the extension: .DSEWRBG
The only method of recovering files is to purchase an unique private key. Only we can give you this key and only we can recover your files.
The server with your key is in a closed network TOR. You can get there by the following ways:
| 0. Download Tor browser - https://www.torproject.org/
| 1. Install Tor browser
| 2. Open Tor Browser
| 3. Open link in TOR browser: http://gandcrabmfe6mnef.onion/113737081e857d00
| 4. Follow the instructions on this page
On our page you will see instructions on payment and get the opportunity to decrypt 1 file for free.
IN ORDER TO PREVENT DATA DAMAGE:
* DO NOT MODIFY ENCRYPTED FILES
* DO NOT CHANGE DATA BELOW
---BEGIN GANDCRAB KEY---
---END GANDCRAB KEY---
---BEGIN PC DATA---
---END PC DATA---
It is reported that many IT companies and managed service providers have been infected and affected by the GandCrab Ransomware. Some of the previous versions had decryptor from BitDefender, we will provide download link for this tool below. There is a possibility, that program will be updated to work with GandCrab v5.2 Ransomware. Meanwhile, we recommend you to use standard Windows functions, such as shadow copies, previous versions of files, restore point to attempt recovering your files. Using special file-recovery software often helps to restore many files, removed by the user earlier and not touched by the virus. Examine this article to remove GandCrab v5.2 Ransomware and decrypt .[random-letters] files in Windows 10, 8/8.1, Windows 7.
List of file extensions targeted for encryption:
.1st, .602, .7z, .7-zip, .abw, .act, .adoc, .aim, .ans, .apkg, .apt, .arj, .asc, .asc, .ascii, .ase, .aty, .awp, .awt, .aww, .cab, .doc, .docb, .docx, .dotm, .gzip, .iso, .lzh, .lzma, .pot, .potm, .potx, .ppam, .pps, .ppsm, .ppsx, .ppt, .pptm, .pptx, .rar, .sldm, .sldx, .tar, .vbo, .vdi, .vmdk, .vmem, .vmx, .xla, .xlam, .xll, .xlm, .xls, .xlsb, .xlsm, .xlsx, .xlt, .xltm, .xltx, .xlw, .xps, .z, .zip
How GandCrab v5.2 Ransomware infected your PC
Download GandCrab v5.2 Ransomware Removal Tool
To remove GandCrab v5.2 Ransomware completely, we recommend you to use WiperSoft AntiSpyware from WiperSoft. It detects and removes all files, folders and registry keys of GandCrab v5.2 Ransomware.
How to remove GandCrab v5.2 Ransomware manually
It is not recommended to remove GandCrab v5.2 Ransomware manually, for safer solution use Removal Tools instead.
GandCrab v5.2 Ransomware files:
GandCrab v5.2 Ransomware registry keys:
How to decrypt and restore .[random-letters] files
Use automated decryptors
Use following tool from BitDefender called BitDefender GandCrab Decryptor, that can decrypt .[random-letters] files. Download it here:
There is no purpose to pay the ransom, because there is no guarantee you will receive the key, but you will put your bank credentials at risk.
If you are infected with GandCrab v5.2 Ransomware and removed it from your computer you can try to decrypt your files. Antivirus vendors and individuals create free decryptors for some crypto-lockers. To attempt to decrypt them manually you can do the following:
Use Stellar Data Recovery Professional to restore .[random-letters] files
- Download Stellar Data Recovery Professional.
- Click Recover Data button.
- Select type of files you want to restore and click Next button.
- Choose location where you would like to restore files from and click Scan button.
- Preview found files, choose ones you will restore and click Recover.
Using Windows Previous Versions option:
- Right-click on infected file and choose Properties.
- Select Previous Versions tab.
- Choose particular version of the file and click Copy.
- To restore the selected file and replace the existing one, click on the Restore button.
- In case there is no items in the list choose alternative method.
Using Shadow Explorer:
- Download Shadow Explorer program.
- Run it and you will see screen listing of all the drives and the dates that shadow copy was created.
- Select the drive and date that you want to restore from.
- Right-click on a folder name and select Export.
- In case there are no other dates in the list, choose alternative method.
If you are using Dropbox:
- Login to the DropBox website and go to the folder that contains encrypted files.
- Right-click on the encrypted file and select Previous Versions.
- Select the version of the file you wish to restore and click on the Restore button.
How to protect computer from viruses, like GandCrab v5.2 Ransomware, in future
1. Get special anti-ransomware software
Use Bitdefender Anti-Ransomware
Famous antivirus vendor BitDefender released free tool, that will help you with active anti-ransomware protection, as additional shield to your current protection. It will not conflict with bigger security applications. If you are searching complete internet security solution consider upgrading to full version of BitDefender Internet Security 2018.
2. Back up your files
Regardless of success of protection against ransomware threats, you can save your files using simple online backup. Cloud services are quite fast and cheap nowadays. There is more sense using online backup, than creating physical drives, that can get infected and encrypted when connected to PC or get damaged from dropping or hitting. Windows 10 and 8/8.1 users can find pre-installed OneDrive backup solution from Microsoft. It is actually one of the best backup services on the market, and has reasonable pricing plans. Users of earlier versions can get acquainted with it here. Make sure to backup and sync most important files and folders in OneDrive.
3. Do not open spam e-mails and protect your mailbox
Malicious attachments to spam or phishing e-mails is most popular method of ransomware distribution. Using spam filters and creating anti-spam rules is good practice. One of the world leaders in anti-spam protection is SpamFighter. It works with various desktop applications, and provides very high level of anti-spam protection.