How to fix VIDEO_SCHEDULER_INTERNAL_ERROR BSoD error in Windows 11/10

What is VIDEO_SCHEDULER_INTERNAL_ERROR error

Encountering the VIDEO_SCHEDULER_INTERNAL_ERROR error can be a frustrating experience for Windows 11 or 10 users. This Blue Screen of Death (BSoD) typically signals a problem with the video scheduler component of your graphics card driver, which is responsible for managing video data between your operating system and the hardware. The error can indicate a corrupted, outdated, or incompatible graphics driver, but may also stem from system file corruption, malware infections, faulty hardware, or even issues with recent software installations. Sometimes, third-party antivirus software or problematic Windows updates can trigger this stop code. It’s most commonly seen when running demanding video tasks such as gaming, streaming, or using graphic-intensive applications. Hardware issues, such as a failing GPU or improperly seated video card, can also be at fault. In rare cases, damage or corruption in the Windows Registry or system files is responsible. The error message itself usually prompts an immediate system restart, but without guidance, it often leads to repeated crashes. Identifying the root cause is key, as the error can result from both software and hardware malfunctions. Fortunately, there are several systematic steps users can take to resolve this issue and restore system stability.

Step-by-step instructions to fix VIDEO_SCHEDULER_INTERNAL_ERROR error

1. Run a Full Malware Scan

• Malware or viruses can interfere with system files and drivers, sometimes causing VIDEO_SCHEDULER_INTERNAL_ERROR. Use Windows Defender or another trusted antivirus tool to perform a thorough scan.
• Steps:
  1. Open Settings and go to Privacy & Security → Windows Security.
  2. Click Virus & threat protection.
  3. Choose Scan options and select Full scan, then click Scan now.

You can use default Windows Defender or try to install a more advanced antivirus developed by Malwarebytes – a trusted and talented group of experts constantly updating their software to fight off both local and global threats. You can download it now using the link below and try a 14-day trial of the ultimate antimalware experience for free.

Malwarebytes main window

Malwarebytes settings

Malwarebytes scan results

2. Disable Third-Party Antivirus Software

• Sometimes, third-party antivirus programs can conflict with system resources and trigger the BSoD. Temporarily disable or uninstall these programs to test if they are the cause.
• Steps:
  1. Right-click the antivirus icon in the system tray.
  2. Select Disable or Exit, or uninstall via Settings → Apps → Installed apps.
  3. Restart your PC and check if the error persists.

3. Run Check Disk Utility (CHKDSK)

• Corruption on your hard drive can cause system instability and BSoDs. Running CHKDSK helps detect and fix drive errors.
• Steps:
  1. Search for cmd, right-click Command Prompt and select Run as administrator.
  2. Type chkdsk /f /r and press Enter.
  3. If prompted, press Y to schedule at next reboot, then restart your PC.

4. Run System File Checker (SFC)

• Corrupted or missing system files may lead to VIDEO_SCHEDULER_INTERNAL_ERROR. SFC will scan and repair these files automatically.
• Steps:
  1. Open Command Prompt as administrator.
  2. Type sfc /scannow and press Enter.
  3. Wait for the scan to complete and follow on-screen instructions if issues are found.

Windows 11 Start -> Terminal (Admin)

Windows 11 Terminal -> sfc /scannow

5. Remove Recently Installed Applications

• Newly added or recently updated software can sometimes conflict with drivers or system files. Removing suspicious apps can restore stability.
• Steps:
  1. Go to Settings → Apps → Installed apps.
  2. Sort by Install date to find recent additions.
  3. Click on the app and select Uninstall.

6. Update Graphics Drivers

• Faulty or outdated graphics drivers are a primary cause of VIDEO_SCHEDULER_INTERNAL_ERROR. Always keep your GPU drivers up to date.
• Steps:
  1. Open Device Manager (press Win + X and select Device Manager).
  2. Expand Display adapters, right-click your graphics card, and select Update driver.
  3. Choose Search automatically for drivers and follow prompts.

Updating each driver manually is time- and energy-consuming. If you are willing to save it and update drivers faster, we recommend using a special utility called Driver Booster from IObit. It has broad databases of drivers for all of the devices you need to maintain your PC. You can download it using the button below.

Driver Booster start screen

Driver Booster scan results

Driver Booster tools section

7. Install Latest Windows Updates

• Microsoft frequently releases security patches and bug fixes that address BSoD errors. Keeping Windows up to date can resolve underlying compatibility or stability issues.
• Steps:
  1. Open Settings.
  2. Navigate to Windows Update.
  3. Click Check for updates and install any available updates.
  4. Restart your computer.

Windows 11 -> Settings

Settings ->Windows Update

Windows Update -> Check for Updates

8. Check Graphics Card Settings

• Improper graphics card configurations or overclocking can cause instability. Reset your GPU settings to default using manufacturer software (such as NVIDIA Control Panel or AMD Catalyst Control Center).
• If you are overclocking, revert to the default clock speeds and test for stability.

9. Repair the Windows Registry

• Corrupted registry entries can lead to a range of system errors. Use a trusted registry cleaner such as CCleaner to scan and repair the registry.
• Steps:
  1. Download and install CCleaner or a similar tool.
  2. Open the program and select Registry from the sidebar.
  3. Click Scan for Issues and then Fix selected Issues.

10. Physically Re-seat or Replace the Graphics Card

• Hardware problems, like a loosely connected or failing GPU, can also cause this BSoD. Power off your PC and carefully re-seat your graphics card in its slot. If possible, test with another card to rule out hardware failure.

11. Reset Windows as a Last Resort

• If none of the above steps work, consider resetting your PC. This process reinstalls Windows and can often resolve persistent, untraceable issues.
• Steps:
  1. Go to Settings → System → Recovery.
  2. Click Reset PC and follow on-screen prompts. Choose to keep your files if possible, but always back up important data first.