How to remove Eyedocx Ransomware and decrypt .encrypted files

What is Eyedocx Ransomware

Eyedocx is a ransomware infection that encrypts access to system-stored data and presents instructions to make victims pay for the decryption. Once the encryption process gets put underway, all files will change according to this example – originally named 1.pdf will change to 1.pdf.encrypted and reset its icon. The assignment of random extensions is a common effect of many ransomware infections, designed to highlight the blocked data. The .encrypted extension is quite generic and can therefore be used by other ransomware variants as well. Once Eyedocx finishes running encryption, it creates a text note (readme.infomation) with ransom-demanding instructions.

The text presented within the note is short, yet very precise – victims are guided to contact cybercriminals using Telegram messenger and be ready to pay 3 BTC (about 16,700$ at the moment of publishing this article). Normally, such big ransom fees are demanded when extortionists’ goal is to target companies or other organizations. Unfortunately, decrypting data without the direct involvement of cybercriminals is usually impossible. Initial ransomware developers are the only figures having access to decryption keys unless they were leaked somewhere on the web. Despite this, trusting threat actors and paying the ransom to them involves a risk to be fooled and not receive any promised decryption tools eventually. At the moment, the best viable way to recover the encrypted data is via backup copies. Backups are copied files that are stored on external storage (e.g., USB flash cards, cloud drive, etc). It is recommended to schedule regular backups of data to be able to recover it at any necessary moment. Below, you will also find some general information about reputable decryption/recovery tools, however, please note that their capacity might not be enough to decrypt Eyedocx files. You can give them a try if no other recovery option is left up for use. Before trying any recovery methods, it is important to first remove the ransomware from your computer. Although it will not unlock access to files, doing so will ensure no more malicious activity is present on your system. Use our guidelines below to get rid of ransomware and protect yourself against similar threats in the future.

How Eyedocx Ransomware infected your computer

Ransomware infections often occur via distribution channels like e-mail spam letters, trojans, deceptive third-party downloads, fake software updates/installers, backdoors, keyloggers, botnets, system exploits, and others as well. Such channels tend to use phishing techniques designed to fool inexperienced users into opening some malicious attachment or link. For instance, ransomware or trojan developers quite often send e-mail letters that are disguised as legitimate companies/entities (e.g., delivery companies, tax authorities, banks, and so forth). As a rule, such letters are promoted to make users open some phishing link or malicious attachment (.DOCX, .XLSX, .PDF, .EXE, .ZIP, .RAR, or .JS extensions) by claiming it is “important” or “urgent”. Once such attachments are opened according to instructions given by cybercriminals, the hidden infection will most likely end up installed on the targeted system unless there is special anti-malware software in place. Do not trust such letters and delete them immediately if there is anything that looks suspicious in them. Please note that file formats used in malicious letters have nothing to do with malware on the initial basis. Cybercriminals simply learned how to misuse their technical properties in order to inject and install computer/smartphone infections. Some users also receive malicious attachments from random people on social media or friends whose account was hacked and is now being manipulated by cybercriminals to deliver malware. We recommend you read our article below to learn more practical information about how to protect yourself against such and similar threats in the future.

1. Download Eyedocx Ransomware Removal Tool
2. Get decryption tool for .encrypted files
3. Recover encrypted files with Stellar Data Recovery Professional
4. Restore encrypted files with Windows Previous Versions
5. Restore files with Shadow Explorer
6. How to protect from threats like Eyedocx Ransomware

Eyedocx Ransomware files:


readme.infomation
{randomname}.exe


Eyedocx Ransomware registry keys:

no information

How to decrypt and restore .encrypted files

Use automated decryptors

Download Kaspersky RakhniDecryptor

Use following tool from Kaspersky called Rakhni Decryptor, that can decrypt .encrypted files. Download it here:

Download RakhniDecryptor

There is no purpose to pay the ransom because there is no guarantee you will receive the key, but you will put your bank credentials at risk.

Dr.Web Rescue Pack

Famous antivirus vendor Dr. Web provides free decryption service for the owners of its products: Dr.Web Security Space or Dr.Web Enterprise Security Suite. Other users can ask for help in the decryption of .encrypted files by uploading samples to Dr. Web Ransomware Decryption Service. Analyzing files will be performed free of charge and if files are decryptable, all you need to do is purchase a 2-year license of Dr.Web Security Space worth $120 or less. Otherwise, you don’t have to pay.

If you are infected with Eyedocx Ransomware and removed from your computer you can try to decrypt your files. Antivirus vendors and individuals create free decryptors for some crypto-lockers. To attempt to decrypt them manually you can do the following:

Use Stellar Data Recovery Professional to restore .encrypted files

1. Download Stellar Data Recovery Professional.
2. Click Recover Data button.
3. Select type of files you want to restore and click Next button.
4. Choose location where you would like to restore files from and click Scan button.
5. Preview found files, choose ones you will restore and click Recover.

Download Stellar Data Recovery Professional

Using Windows Previous Versions option:

1. Right-click on infected file and choose Properties.
2. Select Previous Versions tab.
3. Choose particular version of the file and click Copy.
4. To restore the selected file and replace the existing one, click on the Restore button.
5. In case there is no items in the list choose alternative method.

Using Shadow Explorer:

1. Download Shadow Explorer program.
2. Run it and you will see screen listing of all the drives and the dates that shadow copy was created.
3. Select the drive and date that you want to restore from.
4. Right-click on a folder name and select Export.
5. In case there are no other dates in the list, choose alternative method.

If you are using Dropbox:

1. Login to the DropBox website and go to the folder that contains encrypted files.
2. Right-click on the encrypted file and select Previous Versions.
3. Select the version of the file you wish to restore and click on the Restore button.

How to protect computer from viruses, like Eyedocx Ransomware , in future

1. Get special anti-ransomware software

Use ZoneAlarm Anti-Ransomware

Famous antivirus brand ZoneAlarm by Check Point released a comprehensive tool, that will help you with active anti-ransomware protection, as an additional shield to your current protection. The tool provides Zero-Day protection against ransomware and allows you to recover files. ZoneAlarm Anti-Ransomware is compatible with all other antiviruses, firewalls, and security software except ZoneAlarm Extreme (already shipped with ZoneAlarm Anti-Ransomware) or Check Point Endpoint products. The killer features of this application are: automatic file recovery, overwrite protection that instantly and automatically recovers any encrypted files, file protection that detects and blocks even unknown encryptors.

Download ZoneAlarm Anti-Ransomware

2. Back up your files

As an additional way to save your files, we recommend online backup. Local storage, such as hard drives, SSDs, flash drives, or remote network storage can be instantly infected by the virus once plugged in or connected to. Eyedocx Ransomware uses some techniques to exploit this. One of the best services and programs for easy automatic online backup is iDrive. It has the most profitable terms and a simple interface. You can read more about iDrive cloud backup and storage here.

3. Do not open spam e-mails and protect your mailbox

Malicious attachments to spam or phishing e-mails are the most popular method of ransomware distribution. Using spam filters and creating anti-spam rules is good practice. One of the world leaders in anti-spam protection is MailWasher Pro. It works with various desktop applications and provides a very high level of anti-spam protection.

Download MailWasher Pro