What is Roblox Ransomware

Based on another ransomware called Jigsaw, Roblox Ransomware is a malicious program that functions as a file encryptor. In other words, it runs encryption of system-stored data and encourages victims to perform some actions. Note that this virus has nothing to do with the official Roblox online video game, despite having references to it. While encryption is underway, the file encryptor assigns the .Encrypted_Roblox@mail.com extension, which makes files no longer accessible. Another ransomware variant was also spotted appending the .fun_VB extension instead. For instance, a file previously named 1.pdf will change to 1.pdf.Encrypted_Roblox@mail.com or 1.pdf.fun_VB and reset its original icon. After successfully restricting access to data, Roblox Ransomware displays an executable pop-up window (Jigsaw.exe) with decryption instructions.

pop-up window text
I want to play a game with you. Let me exmplain the rules:
Your computer files have been encrypted. Your photos, videos, documents, etc...
But, don't worry! I have not deleted all files, yet.
You have 24 hours have open roblox to get the decryption key.
all files will be deleted in timeout.
If you do not have roblox.
Install Roblox and trying open roblox.
Pls click button to decrypt file take one minute to verify.
You can play roblox if files not decrypt now.
Trying to rename file are not decrypt.
Thank you to read this note.

It is said victims have to install and open the official Roblox video game within 24 hours. Once done, victims are instructed to click on the corresponding button in the pop-up window to get their files decrypted. Unlike other ransomware versions, Roblox does not demand any payment for file recovery and asks its victims to perform some unusual action. This can be because Roblox Ransomware is still under development and being tested in such a way. If this is the case, cybercriminals may release a full version sometime in the future where they will demand an actual ransom. As a rule, paying the ransom is not recommended – many cybercriminals end up scammers and fool their victims without giving any promised decryption in return. Unfortunately, decrypting data without the help of cybercriminals is rarely possible in most cases. Victims can only recover their data using backup copies from some other storage (like USB flash cards or external drives). Roblox Ransomware is less likely to decrypt your data after performing the necessary instructions. At the moment, the best recovery method you can rely on is doing so via backup copies. You can also try some reputable decryption/recovery software from our guide below, however, we cannot guarantee it will work with files encrypted by Roblox Ransomware. Before running any recovery manipulations, it is important to get rid of the virus first. Do it in our guidelines below.

roblox ransomware

How Roblox Ransomware infected your computer

Many ransomware infections are being reported to happen through various channels, such as trojans, deceptive third-party downloads, fake software updates/installers, backdoors, keyloggers, botnets, system exploits, and e-mail spam. Most infiltrations happen when people get baited into downloading fake programs from dubious websites or executing (opening) malicious attachments/links that can be included within e-mail spam letters. When it comes to distributing malware via e-mail messages, cybercriminals cover their letters under the names of legitimate companies or other entities motivating users in opening the attached content. Unfortunately, doing so can expose users to facing an imminent ransomware infection. Files with .DOCX, .XLSX, .PDF, .EXE, .ZIP, .RAR, .JS, and other extensions are often the ones cybercriminals abuse to deliver various infections. While such formats have nothing to do with malware on the initial basis, cybercriminals have learned how to modify them for executing the installation of malicious infections. Therefore, you should beware of opening them. In addition, it is also worth-avoiding downloads of software on unofficial or dubious pages. Read our guide below to know how one can protect himself against ransomware and other threats in the future.

  1. Download Roblox Ransomware Removal Tool
  2. Get decryption tool for .Encrypted_Roblox@mail.com files
  3. Recover encrypted files with Stellar Data Recovery Professional
  4. Restore encrypted files with Windows Previous Versions
  5. Restore files with Shadow Explorer
  6. How to protect from threats like Roblox Ransomware

Download Removal Tool

Download Removal Tool

To remove Roblox Ransomware completely, we recommend you to use SpyHunter 5 from EnigmaSoft Limited. It detects and removes all files, folders, and registry keys of Roblox Ransomware. The trial version of SpyHunter 5 offers virus scan and 1-time removal for FREE.

Alternative Removal Tool

Download Norton Antivirus

To remove Roblox Ransomware completely, we recommend you to use Norton Antivirus from Symantec. It detects and removes all files, folders, and registry keys of Roblox Ransomware and prevents future infections by similar viruses.

Roblox Ransomware files:


Roblox Ransomware registry keys:

no information

How to decrypt and restore .Encrypted_Roblox@mail.com files

Use automated decryptors

Download Kaspersky RakhniDecryptor

kaspersky dharma ransomware decryptor

Use following tool from Kaspersky called Rakhni Decryptor, that can decrypt .Encrypted_Roblox@mail.com files. Download it here:

Download RakhniDecryptor

There is no purpose to pay the ransom because there is no guarantee you will receive the key, but you will put your bank credentials at risk.

Dr.Web Rescue Pack

Famous antivirus vendor Dr. Web provides free decryption service for the owners of its products: Dr.Web Security Space or Dr.Web Enterprise Security Suite. Other users can ask for help in the decryption of .Encrypted_Roblox@mail.com files by uploading samples to Dr. Web Ransomware Decryption Service. Analyzing files will be performed free of charge and if files are decryptable, all you need to do is purchase a 2-year license of Dr.Web Security Space worth $120 or less. Otherwise, you don’t have to pay.

If you are infected with Roblox Ransomware and removed from your computer you can try to decrypt your files. Antivirus vendors and individuals create free decryptors for some crypto-lockers. To attempt to decrypt them manually you can do the following:

Use Stellar Data Recovery Professional to restore .Encrypted_Roblox@mail.com files

stellar data recovery professional

  1. Download Stellar Data Recovery Professional.
  2. Click Recover Data button.
  3. Select type of files you want to restore and click Next button.
  4. Choose location where you would like to restore files from and click Scan button.
  5. Preview found files, choose ones you will restore and click Recover.
Download Stellar Data Recovery Professional

Using Windows Previous Versions option:

  1. Right-click on infected file and choose Properties.
  2. Select Previous Versions tab.
  3. Choose particular version of the file and click Copy.
  4. To restore the selected file and replace the existing one, click on the Restore button.
  5. In case there is no items in the list choose alternative method.

Using Shadow Explorer:

  1. Download Shadow Explorer program.
  2. Run it and you will see screen listing of all the drives and the dates that shadow copy was created.
  3. Select the drive and date that you want to restore from.
  4. Right-click on a folder name and select Export.
  5. In case there are no other dates in the list, choose alternative method.

If you are using Dropbox:

  1. Login to the DropBox website and go to the folder that contains encrypted files.
  2. Right-click on the encrypted file and select Previous Versions.
  3. Select the version of the file you wish to restore and click on the Restore button.

How to protect computer from viruses, like Roblox Ransomware , in future

1. Get special anti-ransomware software

Use ZoneAlarm Anti-Ransomware

Famous antivirus brand ZoneAlarm by Check Point released a comprehensive tool, that will help you with active anti-ransomware protection, as an additional shield to your current protection. The tool provides Zero-Day protection against ransomware and allows you to recover files. ZoneAlarm Anti-Ransomware is compatible with all other antiviruses, firewalls, and security software except ZoneAlarm Extreme (already shipped with ZoneAlarm Anti-Ransomware) or Check Point Endpoint products. The killer features of this application are: automatic file recovery, overwrite protection that instantly and automatically recovers any encrypted files, file protection that detects and blocks even unknown encryptors.

Download ZoneAlarm Anti-Ransomware

2. Back up your files

idrive backup

As an additional way to save your files, we recommend online backup. Local storage, such as hard drives, SSDs, flash drives, or remote network storage can be instantly infected by the virus once plugged in or connected to. Roblox Ransomware uses some techniques to exploit this. One of the best services and programs for easy automatic online backup is iDrive. It has the most profitable terms and a simple interface. You can read more about iDrive cloud backup and storage here.

3. Do not open spam e-mails and protect your mailbox

mailwasher pro

Malicious attachments to spam or phishing e-mails are the most popular method of ransomware distribution. Using spam filters and creating anti-spam rules is good practice. One of the world leaders in anti-spam protection is MailWasher Pro. It works with various desktop applications and provides a very high level of anti-spam protection.

Download MailWasher Pro
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