Understanding the “There was an error saving this video” Error

This error message typically appears when an iPhone user tries to save a video to their Camera Roll, but the process fails. The causes can range from simple glitches within the Photos app to more complex issues related to the iPhone’s storage or software. When attempting to save a video on an iPhone and encountering the error message There was an error saving this video, it can be both frustrating and confusing. This guide provides a comprehensive approach to resolving this issue, ensuring you can save your videos without any hitches.

Potential Causes

The error can occur due to several factors:

  1. Insufficient Storage: Not having enough space on the iPhone can prevent new videos from being saved.
  2. Software Glitches: Minor software bugs can sometimes disrupt normal functioning.
  3. Outdated iOS: An outdated operating system may contain unresolved bugs that affect media saving.
  4. Corrupted Video Files: The video itself might be corrupted, making it impossible to save.
  5. Restrictions Settings: Sometimes, privacy or restriction settings can prevent changes to your Camera Roll.

Download repair tool

Sometimes resolving the errors is out of our control and possibilities. This is where third-party tools are more than welcome to contribute and carry all the difficulties away. If you are facing error 4005 or similar issues, but fail to benefit from any of the manual steps below, try using Tenorshare ReiBoot — a great recovery tool designed for resolving errors like that. Get to know how one can use it to address the errors and restore or update an iOS device successfully on their website.

Download iOS Repair Tool
  1. Download and install ReiBoot for either Mac or Windows.
  2. Once done, open the app and plug your device into the computer.
  3. The program should recognize your device and offer a couple of options.
  4. Choose Standard if you simply want to update your device, or Deep repair if you want to fully restore it.
  5. Then, download the firmware found by the app for your smartphone by clicking Download.
  6. Once the process is finished, click Repair now to start resolving the problems.
  7. Standard is meant to search for basic issues and bugs to address them without wiping out your data.
    Deep repair will reset your device to factory settings and delete the entire data stored on it.

  8. Wait until the app finishes its repair and restores your device. It will take about 15 minutes to end.

Troubleshooting Steps

Checking Storage Availability

  1. Open Settings and tap on General.
  2. Select iPhone Storage to view available space.
  3. If storage is low, delete unwanted apps or media to free up space.

Restarting the Photos App

  1. Access the App Switcher by double-clicking the Home button or swiping up from the bottom of the screen.
  2. Find the Photos app and swipe it up off the screen to close it.
  3. Reopen the Photos app by tapping its icon on the Home screen.

Updating iOS

  1. Ensure your iPhone is connected to Wi-Fi.
  2. Open Settings, tap on General, then Software Update.
  3. Tap Download and Install for any available updates.

Reviewing Restrictions Settings

  1. Open Settings and tap on Screen Time.
  2. Go to Content & Privacy Restrictions.
  3. Tap on Photos and make sure Allow Changes is selected.

Checking App Permissions

  1. Go to Settings, select Privacy, then tap on Photos.
  2. Find and select the app you are using to save the video.
  3. Adjust the app’s permissions to ensure it has access to save to the Photos app.

Resetting All Settings

  1. Launch Settings and go to General.
  2. Scroll down and tap on Reset.
  3. Choose Reset All Settings and confirm your choice.

By following these steps methodically, you should be able to resolve the “There was an error saving this video” issue on your iPhone. Should the problem persist after these attempts, contacting Apple Support for further assistance would be advisable.

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