What is “Bittrex” e-mail spam

Bittrex email scam is a sophisticated phishing operation targeting former users of the Bittrex cryptocurrency exchange, which has recently gone bankrupt. This scam involves sending deceptive emails that appear to be from Bittrex, informing recipients about an urgent need to withdraw their funds due to the platform’s closure. The emails are crafted to look authentic, complete with details that might seem legitimate to unsuspecting users. The scam emails typically begin with a convincing subject line and a well-formulated message body that falsely claims Bittrex is shutting down and that the recipient has a significant amount of cryptocurrency remaining in their account. The email urges the recipient to click on a link to initiate the withdrawal process. This link leads to a phishing site designed to steal login credentials and other sensitive information. Spam campaigns, like the Bittrex email scam, primarily infect computers through malicious attachments or links. When a user opens an attachment or clicks on a link, malware is downloaded and installed on their computer. This malware can be a Trojan, ransomware, or other malicious software that can perform a range of harmful actions. Emails used in spam campaigns are often crafted to appear urgent or important, prompting the recipient to act quickly without scrutinizing the email’s authenticity. Techniques such as embedding malicious URLs or files, using misleading email addresses, or employing social engineering tactics are common.

Bittrex e-mail spam

E-mail contents
Email text
Dear Bittrex User,
We hope this message finds you well. We are writing to inform you about an URGENT concern. As you may already know, Bittrex has made the difficult decision to shut down our exchange services after filing for bankruptcy. However, it's come to our attention that before platform shutdown, the account registered with your email address **** had a remaining balance greater than $5,750 USD, and we want to ensure a smooth process for you to withdraw these funds. Failure to withdraw will result in a complete forfeiture of all remaining assets held by Bittrex.
Withdrawal Process:
To withdraw remaining assets, please follow these steps:
1. Head over to the Bittrex withdraw portal found in this email.
2. Initiate the account owner verification steps.
3. Enter the withdrawal amount and the destination address (if applicable).
4. Review the withdrawal details and confirm the transaction.
Withdrawal Period: The withdrawal window will be open for a limited time, and it is crucial that you initiate your withdrawal as soon as possible. The withdrawal period begins on 11/23/2023 and ends on 11/26/2023.
To get started, simply click the button below to visit the withdrawal page and begin the withdrawal process:
Initiate Withdrawal
Please be aware that after the withdrawal period expires, your remaining funds will become inaccessible, so it is crucial to complete your withdrawals within the specified time frame.
If you have any questions or require support you can send an email to global@bittrex.com
© Bittrex 2023

Risks of interacting with “Bittrex” e-mail spam

Interacting with a Bittrex scam email can lead to several risks:

Financial Loss: By gaining access to cryptocurrency wallets, scammers can transfer funds to their accounts, leading to direct financial loss for the victim.
Identity Theft: Personal information obtained can be used to commit identity theft, further complicating the victim’s security issues.
Malware Infection: If the scam email contains malware, it can infect the victim’s computer, leading to data theft, file encryption, or inclusion into a botnet for further spreading of the scam.
Loss of Data: Certain types of malware, such as ransomware, can encrypt or delete important data, making recovery difficult or impossible without proper backups.

  1. Download Anti-Spam and Anti-Malware Tools
  2. Mark unwanted e-mail messages as Spam
  3. Delete Spam letters
  4. Unsubscribe from e-mail campaigns
  5. Change your e-mail address and forward it
  6. Final tips

1. Download Anti-Spam Tool

There are special programs designed to protect yourself against various threats arriving at e-mail. Third-party software providing advanced anti-spam algorithms and filtering tools will be good and more reliable protection in addition to the standard capabilities of many e-mail services. One of the world leaders in anti-spam protection is MailWasher Pro. It works with various desktop applications and provides a very high level of anti-spam protection and can stop “Bittrex” e-mail scam.

Download MailWasher Pro

2. Download Anti-Malware Tool

To make sure there are no malware already installed on your PC you should check it with advanced antimalware. Even if you have standard anti-virus protection, scan with quality anti-malware can be helpful as it has different database and algorithms designed to find and remove viruses and bloatware wide-spread among regular users. We recommend Malwarebytes Anti-Malware:

Download Malwarebytes

1. Mark e-mail as Spam

If an e-mail message has not been put to the “spam” or “junk” folder itself, then users can do it themselves in just a couple of steps. Marking e-mail as spam will let your e-mail service know how to treat the unwanted sender next time. All further messages received from the spam-marked address will be located in the appropriate folder already without your help. Here is how:


  1. Open your Gmail and find a message you want to classify as “spam”.
  2. Select this message by clicking on the square box next to it.
  3. Then, click on the stop sign icon (the one with an exclamation mark) on top.

Yahoo! Mail:

  1. Open your Yahoo! Mail and find a message you want to classify as “spam”.
  2. Select this message by clicking on the square box next to it.
  3. Then, click on the Spam icon on top.

Microsoft Outlook:

  1. Open your Microsoft Outlook and find a message you want to classify as “spam”.
  2. Select this message by clicking on the square box next to it.
  3. Then, click on Junk and Block afterward.

Apple Mail:

  1. Open your Apple Mail and find a message you want to classify as “spam”.
  2. Click on it and choose the Junk Mail (trash can with “X”) icon.

2. Delete Spam letters

You can also clear your “spam” or “junk” folder from all the collected such letters. It is always good to maintain your e-mail clean and without trash that clutters even your spam folders. This is how you can wipe it:


  1. Open your Gmail and go to Spam on sidebar.
  2. If you want to wipe all the spam letters at once, click Delete All Spam Messages Now.
  3. If you want to do it selectively, click on the message you need and choose Delete forever.

Yahoo! Mail:

  1. Open your Yahoo! Mail and navigate to Spam on the sidebar.
  2. Choose e-mails you want to remove and click Delete on top.

Microsoft Outlook:

  1. Open your Microsoft Outlook and navigate to Junk Email on the sidebar.
  2. Then, click on Empty folder to clear all spam messages.

Apple Mail:

  1. Open your Apple Mail and navigate to Spam on the sidebar.
  2. Choose e-mails you want to remove and click the Trash can icon on top.

3. Unsubscribe from e-mail campaigns

Many websites offer users to enter their e-mail address in exchange for exclusive content notifications, and tons of other marketing stuff. Over some time, regular users can subscribe to multiple resources that bombard your inbox and spam folder with continuous messages. This can be stopped by unsubscribing to them. Many messages, if opened, have a small gray hyperlink or button “Unsubscribe”. Clicking on it should unsubscribe you from letters you have been receiving for some time. Note that some intentionally malicious letters may use fake “Unsubscribe” buttons to deceive users into downloading malware or visiting suspicious pages. Therefore, remember to always stay on alert!

You can also do the following to unsubscribe to multiple newsletters in Gmail at once:

  1. Open your Gmail and type Unsubscribe into the search box on top.
  2. Then, click on the Show search options icon on the right end of the search box.
  3. Click on Create filter and select checkboxes next to Delete it and Apply filter to matching conversations.
  4. After selecting, finish by clicking on Create filter.

This will lead to all previously subscribed messages evaporating from your flood list in seconds. No more letters of such will appear in your Inbox or other folders again.

4. Change your e-mail address and forward it

It is sometimes hard to get rid of all spam in case of an e-mail breach. Receiving unreasonably high numbers of spam could mean your e-mail was leaked to large masses of spamming campaigns grateful to use it. Victims of this can quite easily avoid it by creating a new e-mail address and forwarding incoming e-mails from their old address. Don’t worry, this will not redirect abnormal streams of spam to this new address, but only normal messages you received on your behalf. It is also worth notifying people you had close contact with that you changed your e-mail address, so they do not get scared after receiving a message from an unknown address.

  1. First, you should begin with creating a new account for the e-mail service you use (Gmail, Yahoo, Outlook, or Apple Mail).
  2. Then, log back into your old account, go to Settings and Add a forwarding address. In Gmail, these settings can be found in the Forwarding POP/IMAP tab. Something similar should be in other services as well.
  3. Enter the newly created e-mail address and click Next > Proceed > OK.
  4. You will then receive a verification message in that newly created address. Make sure you click on it.

If you also want to forward a copy of already existing e-mails, do the following:

  1. Go back to the settings page for the Gmail account you want to forward messages from, and refresh your browser.
  2. Navigate to Forwarding and POP/IMAP and select Forward a copy of incoming mail to.
  3. Choose what you want to happen with the Gmail copy of your emails. It is recommended to choose Keep Gmail’s copy in the Inbox. Click Save changes at the end.

All done and dusted! Now, all new messages tied to the previous e-mail will be sent to your new address.

Final tips

There is always a good practice to have personal and business e-mail accounts separately. If you are active on forums, Q&A sites, participate in link building you will probably need another account for that. Major e-mail services and applications like Gmail, Yahoo! Mail, Apple Mail and Outlook already have strong built-in anti-spam technologies, however, we recommend special software like MailWasher Pro to fight spam campaigns like “Bittrex”.

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James Kramer
Hello, I'm James. My website Bugsfighter.com, a culmination of a decade's journey in the realms of computer troubleshooting, software testing, and development. My mission here is to offer you comprehensive, yet user-friendly guides across a spectrum of topics in this niche. Should you encounter any challenges with the software or the methodologies I endorse, please know that I am readily accessible for assistance. For any inquiries or further communication, feel free to reach out through the 'Contacts' page. Your journey towards seamless computing starts here