What is MetaMask e-mail spam

Users may receive fake e-mail letters asking to verify their MetaMask wallet as part of completing the KYC verification process. MetaMask is one of the most popular digital wallets allowing people to store and transfer crypto assets, such as Ethereum. Such messages sent under the MetaMask name belong to phishing e-mail spam campaigns, which are designed to trick users into exposing their wallet credentials. Specifically, cybercriminals urge users to click on attached buttons or links leading to a phishing website. This website, therefore, asks users to provide their secret wallet keyword phrase to ostensibly pass the aforementioned verification. Unfortunately, doing so will simply enable cybercriminals to hack the wallet and steal money from it. Note that e-mail scam messages tend to use various psychological tricks to destabilize users’ thinking and force them to make rushed decisions – for instance, the fake MetaMask letter stated the account will be restricted unless users complete verification within the specified date. While some details and even the appearance of e-mail scam messages may be sent by various threat actors and therefore vary from user to user, their purpose often remains the same – to scam naive users or download malware into the system. Thus, it is important to beware of such messages and not trust what they say. Always double-check the claimed information on the official website of the service involved, even if the message seems totally legitimate. In addition, we encourage you to read our guide and learn about other dangers of e-mail spam messages and aversion techniques against them.

metamask e-mail spam

Dangers that e-mail scams like MetaMask e-mail spam may create

There is an infinite number of e-mail spam/scam messages circulating around the web and all of them may have varying purposes. Apart from attempting to scam or steal sensitive information of users, like “MetaMask e-mail scam” does, some are also designed to trick inexperienced users into downloading and installing malware (via malicious attachments or links). Such spam messages often impersonate legitimate names of popular companies (e.g, Amazon, Netflix, DropBox, DPD, FedEx, McAfee, OpenSea, etc.) and trick users into downloading malicious attachments (e.g. Microsoft Office documents, PDFs, Archives, Executables, JavaScript, etc.) or opening links in order to “Renew the Expired Subscription”, “Track your parcel”, “Remove detected threats”, and perform other fake actions. Complying with the demands of such messages will most likely lead to pages that require log-in credentials and steal them upon their input (as in the MetaMas example) or download devastating malware (like ransomware that encrypts access to data, crypto miners that stealthily mine cryptocurrency for their developers, and more). Thus, it is important to avoid interacting with suspicious and potentially dangerous letters that are delivered to your e-mail. Do not trust what they say and better ignore or delete them completely. We also encourage you to follow our full-fledged guide below for more practical tips on how to avoid and protect yourself against such scam threats in the future.

E-mail scam textAnother variantSpam e-mail (English version)One more variant
METAMASK

Metamask requires all users to verify their wallets in order to comply with KYC regulations this must be done before 19/11/2021 as a regulated financial services company, we are required to verify all wallets on our platform. We require all customers to verify their wallets to continue using our service.

What if I don't complete the wallet verification?

If you don't verify your wallet, your wallet will be restricted.

Verify your wallet

If the button above doesn't work, try the page below.

-

For further assistance with this issue, please contact our support team here.

Subject: [Authentication required] Protect Your Wallet

METAMASK

Our system has detected that your wallet has not yet been verified. In order to protect the safety of your assets, withdrawals have been temporarily suspended for your wallet.

As a security measure, we require additional confirmation before allowing access to your wallet on our platform. Please note that you are obliged to verify your wallet before April 25, 2022.

Our intentions are to keep our customers safe and secure. We are sincerely apologize for the inconvenience.

Verify my wallet

If the button above doesn't work, click here to verify your wallet.

For further assistance with this issue, please contact our support team here.

The MetaMask Team

ConsenSys, 49 Bogart St, New York, NY 11206, United States

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Subject: Web3 Security Update.

METAMASK

This is to inform you that there is a metamask software update available.
This new update comes with improved wallet security and helps
to prevent hackers activities on your wallet.
Kindly click the 'UPDATE' button below and 'approve all' to update your wallet.

Subject: SMS 2-Factor Authentication regulations. : 8889892742382

MetaMask Swaps Survey Email Header
SMS 2-Factor Authentication regulations.

Metamask requires all users to verify their wallets in order to comply with
The New 2-Factor Authentication regulations set on 01/01/2023.

For that we invite all our customer to enable the 2FA protection on their wallet to continue using all MetaMask features.

What if I don’ t complete this verification process?

If you don’ t verify your wallet, your wallet will be restricted.

Enable 2FA

Thanks again for your valuable feedback.

MetaMask Security Team

49 Bogart St New York NY 11206 United States

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  1. Download Anti-Spam and Anti-Malware Tools
  2. Mark unwanted e-mail messages as Spam
  3. Delete Spam letters
  4. Unsubscribe from e-mail campaigns
  5. Change your e-mail address and forward it
  6. Final tips

1. Download Anti-Spam Tool

There are special programs designed to protect yourself against various threats arriving at e-mail. Third-party software providing advanced anti-spam algorithms and filtering tools will be good and more reliable protection in addition to the standard capabilities of many e-mail services. One of the world leaders in anti-spam protection is MailWasher Pro. It works with various desktop applications and provides a very high level of anti-spam protection and can stop “Summon To Court For Pedophilia” e-mail scam.

  1. Download Anti-Spam and Anti-Malware Tools
  2. Mark unwanted e-mail messages as Spam
  3. Delete Spam letters
  4. Unsubscribe from e-mail campaigns
  5. Change your e-mail address and forward it
  6. Final tips

1. Download Anti-Spam Tool

There are special programs designed to protect yourself against various threats arriving at e-mail. Third-party software providing advanced anti-spam algorithms and filtering tools will be good and more reliable protection in addition to the standard capabilities of many e-mail services. One of the world leaders in anti-spam protection is MailWasher Pro. It works with various desktop applications and provides a very high level of anti-spam protection and can stop MetaMask e-mail scam.

Download MailWasher Pro

2. Download Anti-Malware Tool

To make sure there are no malware already installed on your PC you should check it with advanced antimalware. Even if you have standard anti-virus protection, scan with quality anti-malware can be helpful as it has different database and algorithms designed to find and remove viruses and bloatware wide-spread among regular users. We recommend Malwarebytes Anti-Malware:

Download Malwarebytes

1. Mark e-mail as Spam

If an e-mail message has not been put to the “spam” or “junk” folder itself, then users can do it themselves in just a couple of steps. Marking e-mail as spam will let your e-mail service know how to treat the unwanted sender next time. All further messages received from the spam-marked address will be located in the appropriate folder already without your help. Here is how:

Gmail:

  1. Open your Gmail and find a message you want to classify as “spam”.
  2. Select this message by clicking on the square box next to it.
  3. Then, click on the stop sign icon (the one with an exclamation mark) on top.

Yahoo! Mail:

  1. Open your Yahoo! Mail and find a message you want to classify as “spam”.
  2. Select this message by clicking on the square box next to it.
  3. Then, click on the Spam icon on top.

Microsoft Outlook:

  1. Open your Microsoft Outlook and find a message you want to classify as “spam”.
  2. Select this message by clicking on the square box next to it.
  3. Then, click on Junk and Block afterward.

Apple Mail:

  1. Open your Apple Mail and find a message you want to classify as “spam”.
  2. Click on it and choose the Junk Mail (trash can with “X”) icon.

2. Delete Spam letters

You can also clear your “spam” or “junk” folder from all the collected such letters. It is always good to maintain your e-mail clean and without trash that clutters even your spam folders. This is how you can wipe it:

Gmail:

  1. Open your Gmail and go to Spam on sidebar.
  2. If you want to wipe all the spam letters at once, click Delete All Spam Messages Now.
  3. If you want to do it selectively, click on the message you need and choose Delete forever.

Yahoo! Mail:

  1. Open your Yahoo! Mail and navigate to Spam on the sidebar.
  2. Choose e-mails you want to remove and click Delete on top.

Microsoft Outlook:

  1. Open your Microsoft Outlook and navigate to Junk Email on the sidebar.
  2. Then, click on Empty folder to clear all spam messages.

Apple Mail:

  1. Open your Apple Mail and navigate to Spam on the sidebar.
  2. Choose e-mails you want to remove and click the Trash can icon on top.

3. Unsubscribe from e-mail campaigns

Many websites offer users to enter their e-mail address in exchange for exclusive content notifications, and tons of other marketing stuff. Over some time, regular users can subscribe to multiple resources that bombard your inbox and spam folder with continuous messages. This can be stopped by unsubscribing to them. Many messages, if opened, have a small gray hyperlink or button “Unsubscribe”. Clicking on it should unsubscribe you from letters you have been receiving for some time. Note that some intentionally malicious letters may use fake “Unsubscribe” buttons to deceive users into downloading malware or visiting suspicious pages. Therefore, remember to always stay on alert!

You can also do the following to unsubscribe to multiple newsletters in Gmail at once:

  1. Open your Gmail and type Unsubscribe into the search box on top.
  2. Then, click on the Show search options icon on the right end of the search box.
  3. Click on Create filter and select checkboxes next to Delete it and Apply filter to matching conversations.
  4. After selecting, finish by clicking on Create filter.

This will lead to all previously subscribed messages evaporating from your flood list in seconds. No more letters of such will appear in your Inbox or other folders again.

4. Change your e-mail address and forward it

It is sometimes hard to get rid of all spam in case of an e-mail breach. Receiving unreasonably high numbers of spam could mean your e-mail was leaked to large masses of spamming campaigns grateful to use it. Victims of this can quite easily avoid it by creating a new e-mail address and forwarding incoming e-mails from their old address. Don’t worry, this will not redirect abnormal streams of spam to this new address, but only normal messages you received on your behalf. It is also worth notifying people you had close contact with that you changed your e-mail address, so they do not get scared after receiving a message from an unknown address.

  1. First, you should begin with creating a new account for the e-mail service you use (Gmail, Yahoo, Outlook, or Apple Mail).
  2. Then, log back into your old account, go to Settings and Add a forwarding address. In Gmail, these settings can be found in the Forwarding POP/IMAP tab. Something similar should be in other services as well.
  3. Enter the newly created e-mail address and click Next > Proceed > OK.
  4. You will then receive a verification message in that newly created address. Make sure you click on it.

If you also want to forward a copy of already existing e-mails, do the following:

  1. Go back to the settings page for the Gmail account you want to forward messages from, and refresh your browser.
  2. Navigate to Forwarding and POP/IMAP and select Forward a copy of incoming mail to.
  3. Choose what you want to happen with the Gmail copy of your emails. It is recommended to choose Keep Gmail’s copy in the Inbox. Click Save changes at the end.

All done and dusted! Now, all new messages tied to the previous e-mail will be sent to your new address.

Final tips

There is always a good practice to have personal and business e-mail accounts separately. If you are active on forums, Q&A sites, participate in link building you will probably need another account for that. Major e-mail services and applications like Gmail, Yahoo! Mail, Apple Mail and Outlook already have strong built-in anti-spam technologies, however, we recommend special software like MailWasher Pro to fight spam campaigns like MetaMask e-mail spam.

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