How to stop “Your Account Was Hacked” e-mail spam

What is “Your Account Was Hacked” e-mail spam

“Your Account Was Hacked” is a type of email scam, also known as a spam campaign, used by cybercriminals to trick people into paying them. The scammers send an email claiming that the recipient’s computer has been infected with a malicious program, allowing them to record a compromising video and steal personal data. The scammers then threaten to share the video if their demands are not met by a given deadline. However, these claims are false, and such emails should be ignored. There are two versions of this spam campaign, but they are essentially identical. The scammers claim to have hacked the user’s email account and use the ‘spoofing’ method to forge email addresses, making the scam seem genuine. They also claim to have installed special software on adult video sites, which they allege the recipient visited.

Spam campaigns can infect computers in several ways. One common method is through phishing scams, where users are tricked into entering their information into phishing websites or files. These sites or files are often disguised as sign-in webpages, registration or subscription forms, and so on. Another method is through malicious attachments in emails. If a recipient opens these attachments, they can install malware such as TrickBot, Hancitor, Emotet, FormBook, and other high-risk malicious software on their computers. These trojans are capable of stealing passwords, banking information, and other sensitive information

Risks of interacting with “Your Account Was Hacked” e-mail spam

Interacting with the “Your Account Was Hacked” email scam can lead to several risks. If you click on a malicious link embedded in the email, you could accidentally download malware or be redirected to a malicious website controlled by hackers who intend to collect user information. If you fall for the scam and enter your information into a phishing website or file, the scammers can steal your email or other account passwords. It’s also possible that the scammers obtained your email password due to a data breach on a service provider’s side. If you’ve provided account login credentials or other private data, you should immediately change the passwords of all potentially exposed accounts and inform their official support. If you have disclosed other private data (e.g., ID card details, credit card numbers, etc.), you should contact the relevant authorities.

1. Download Anti-Spam and Anti-Malware Tools
2. Mark unwanted e-mail messages as Spam
3. Delete Spam letters
4. Unsubscribe from e-mail campaigns
5. Change your e-mail address and forward it
6. Final tips

1. Mark e-mail as Spam

If an e-mail message has not been put to the “spam” or “junk” folder itself, then users can do it themselves in just a couple of steps. Marking e-mail as spam will let your e-mail service know how to treat the unwanted sender next time. All further messages received from the spam-marked address will be located in the appropriate folder already without your help. Here is how:

Gmail:

1. Open your Gmail and find a message you want to classify as “spam”.
2. Select this message by clicking on the square box next to it.
3. Then, click on the stop sign icon (the one with an exclamation mark) on top.

Yahoo! Mail:

1. Open your Yahoo! Mail and find a message you want to classify as “spam”.
2. Select this message by clicking on the square box next to it.
3. Then, click on the Spam icon on top.

Microsoft Outlook:

1. Open your Microsoft Outlook and find a message you want to classify as “spam”.
2. Select this message by clicking on the square box next to it.
3. Then, click on Junk and Block afterward.

Apple Mail:

1. Open your Apple Mail and find a message you want to classify as “spam”.
2. Click on it and choose the Junk Mail (trash can with “X”) icon.

2. Delete Spam letters

You can also clear your “spam” or “junk” folder from all the collected such letters. It is always good to maintain your e-mail clean and without trash that clutters even your spam folders. This is how you can wipe it:

Gmail:

1. Open your Gmail and go to Spam on sidebar.
2. If you want to wipe all the spam letters at once, click Delete All Spam Messages Now.
3. If you want to do it selectively, click on the message you need and choose Delete forever.

Yahoo! Mail:

1. Open your Yahoo! Mail and navigate to Spam on the sidebar.
2. Choose e-mails you want to remove and click Delete on top.

Microsoft Outlook:

1. Open your Microsoft Outlook and navigate to Junk Email on the sidebar.
2. Then, click on Empty folder to clear all spam messages.

Apple Mail:

1. Open your Apple Mail and navigate to Spam on the sidebar.
2. Choose e-mails you want to remove and click the Trash can icon on top.

3. Unsubscribe from e-mail campaigns

Many websites offer users to enter their e-mail address in exchange for exclusive content notifications, and tons of other marketing stuff. Over some time, regular users can subscribe to multiple resources that bombard your inbox and spam folder with continuous messages. This can be stopped by unsubscribing to them. Many messages, if opened, have a small gray hyperlink or button “Unsubscribe”. Clicking on it should unsubscribe you from letters you have been receiving for some time. Note that some intentionally malicious letters may use fake “Unsubscribe” buttons to deceive users into downloading malware or visiting suspicious pages. Therefore, remember to always stay on alert!

You can also do the following to unsubscribe to multiple newsletters in Gmail at once:

1. Open your Gmail and type Unsubscribe into the search box on top.
2. Then, click on the Show search options icon on the right end of the search box.
3. Click on Create filter and select checkboxes next to Delete it and Apply filter to matching conversations.
4. After selecting, finish by clicking on Create filter.

This will lead to all previously subscribed messages evaporating from your flood list in seconds. No more letters of such will appear in your Inbox or other folders again.

4. Change your e-mail address and forward it

It is sometimes hard to get rid of all spam in case of an e-mail breach. Receiving unreasonably high numbers of spam could mean your e-mail was leaked to large masses of spamming campaigns grateful to use it. Victims of this can quite easily avoid it by creating a new e-mail address and forwarding incoming e-mails from their old address. Don’t worry, this will not redirect abnormal streams of spam to this new address, but only normal messages you received on your behalf. It is also worth notifying people you had close contact with that you changed your e-mail address, so they do not get scared after receiving a message from an unknown address.

1. First, you should begin with creating a new account for the e-mail service you use (Gmail, Yahoo, Outlook, or Apple Mail).
2. Then, log back into your old account, go to Settings and Add a forwarding address. In Gmail, these settings can be found in the Forwarding POP/IMAP tab. Something similar should be in other services as well.
3. Enter the newly created e-mail address and click Next > Proceed > OK.
4. You will then receive a verification message in that newly created address. Make sure you click on it.

If you also want to forward a copy of already existing e-mails, do the following:

1. Go back to the settings page for the Gmail account you want to forward messages from, and refresh your browser.
2. Navigate to Forwarding and POP/IMAP and select Forward a copy of incoming mail to.
3. Choose what you want to happen with the Gmail copy of your emails. It is recommended to choose Keep Gmail’s copy in the Inbox. Click Save changes at the end.

All done and dusted! Now, all new messages tied to the previous e-mail will be sent to your new address.

Final tips

There is always a good practice to have personal and business e-mail accounts separately. If you are active on forums, Q&A sites, participate in link building you will probably need another account for that. Major e-mail services and applications like Gmail, Yahoo! Mail, Apple Mail and Outlook already have strong built-in anti-spam technologies, however, we recommend special software like MailWasher Pro to fight spam campaigns like “Your Account Was Hacked”.