How to remove CiviApp

What is CiviApp

CiviApp is a term that refers to a potentially unwanted program (PUP) with malicious capabilities, often masquerading as a useful utility. It is classified as adware and a browser hijacker, and it exhibits characteristics of a Trojan Horse. This application is developed by a company named Yuif Qyus Public, which appears to be fictitious as there are no records of such a developer existing. The version number 3.3.8 is the only version known, and it seems to be a rebranding of previous browser hijackers like TruoApp and Applvl. CiviApp is designed to deceive users into thinking it is legitimate, but it primarily serves to install other malware and hijacker components on the user’s system. CiviApp is classified as a potentially unwanted program (PUP) due to its intrusive and harmful behavior. It injects advertisements into websites, redirects browser search queries, and installs unwanted applications and toolbars. CiviApp can alter browser settings, such as the homepage and default search engine, without the user’s consent, which is typical of browser hijackers. It also operates on the OS level, similar to a Trojan Horse, allowing it to perform unauthorized actions like downloading additional malware, stealing personal information, and compromising system security. The presence of CiviApp on a system can lead to severe privacy breaches, financial losses, and even identity theft.

How CiviApp infected your computer

CiviApp can infect computers through various methods. One common method is through fake applications and infected websites. Users may inadvertently download CiviApp by installing what they believe to be legitimate software or by visiting compromised sites. Another method is through bundled software, where CiviApp is included with other software downloads, often from free software repositories or grey legality websites. Additionally, phishing emails containing malicious attachments or links can also lead to the installation of CiviApp. Once installed, CiviApp can change browser settings, inject advertisements, and redirect search queries, making it difficult for users to remove it without specialized tools.

1. Download CiviApp Removal Tool
2. Remove/Uninstall CiviApp from Control Panel
3. Cannot remove/uninstall CiviApp using standard methods
4. Remove CiviApp files, folders, and registry keys
5. Block pop-ups promoting CiviApp
6. How to protect from threats, like CiviApp

Remove CiviApp manually for free

Here is a manual step-by-step tutorial for full CiviApp removal from your computer. This works 99% and was checked with the latest versions of CiviApp installer on operating systems with the latest updates and browser versions.

Remove CiviApp from Control Panel

To start removing CiviApp, you should remove it using Control Panel. It should uninstall correctly, however, we recommend you to use IObit Uninstaller to clean leftover items after uninstalling. Here are instructions for Windows XP, Windows 7, Windows 8, Windows 10, and Windows 11.

Remove CiviApp from Windows XP:

1. Click on Start button.
2. Choose Control Panel.
3. Click Add or Remove Programs.
4. Find CiviApp.
5. Click Uninstall.

Remove CiviApp from Windows 7:

1. Click Start button.
2. Then go to Control Panel.
3. Click Uninstall a Program.
4. Find CiviApp and click Uninstall.

Remove CiviApp from Windows 8:

1. Hover mouse pointer to the bottom-right corner to see Menu.
2. Click Search.
3. After that, click Apps.
4. Then Control Panel.
5. Click Uninstall a Program under Programs.
6. Find CiviApp, click Uninstall.

Remove CiviApp from Windows 10:

There are 2 ways to uninstall CiviApp from Windows 10

Way one

1. Click on the Start button.
2. In opened menu, choose Settings.
3. Click on the System tile.
4. Click Apps & features and locate CiviApp in the list.
5. Click on it and then click Uninstall button near it.

Way two (classic)

1. Right-click on the Start button.
2. In opened menu, choose Programs and Features.
3. Locate CiviApp in the list.
4. Click on it and then click Uninstall button above.

Remove CiviApp from Windows 11:

1. Right-click on the Start button.
2. In opened menu, choose Settings.
3. Click on the Apps tab on the left side.
4. Click Apps & features and locate CiviApp in the list.
5. Click on 3-dots icon near it and then click Uninstall button near it.
6. Depending on the type of application (Windows Store app or classic Win32 app) it will be removed immediately, or you will need to confirm the action and go through the standard uninstall procedure.

Cannot uninstall CiviApp

In some cases, CiviApp won’t uninstall and gives you a message, that “You do not have sufficient access to uninstall CiviApp. Please, contact your system administrator” when you try to remove it from Control Panel or “Access denied” error when removing CiviApp folder and files. This happens because some file or service does not allow you to do it. In this case, I will recommend you to use SpyHunter 5 or Malwarebytes or uninstall CiviApp in Safe Mode. To boot in Safe Mode, do the following:

1. Reboot your computer.
2. While it starts booting, press F8 button.
3. This will open Advanced Boot Options menu.
4. Choose Safe Mode and wait until Windows loads.
5. Go to Control Panel > Uninstall a program and remove CiviApp.

>> See detailed instructions and video tutorial on how to boot in Safe Mode

Remove files, folders, and registry keys of CiviApp

CiviApp files:

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CiviApp folders:

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CiviApp registry keys:

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How to block ads and pop-ups, offering to download CiviApp

As CiviApp is mostly distributed via special ads and pop-ups promising to fix Windows errors or remove viruses, a good way to avoid the installation of CiviApp is to block such ads in browsers. There are a couple of programs that have such functions. We recommend you use AdGuard to remove ads by CiviApp from browsers. Download free trial here:

Download AdGuard

Get the best internet security to protect from threats, like CiviApp, in the future

One of the most famous and reputable security programs for Windows is SpyHunter 5. Advanced algorithms and large databases help SpyHunter detect and remove various types of threats. Get complete protection from ransomware, adware, spyware, trojans, viruses, and potentially unwanted programs (PUPs), like CiviApp, with SpyHunter 5. Download it here:

Download SpyHunter 5