What is H3r Ransomware

H3r is a ransomware infection designed to render files inaccessible (using encryption) and demand payment for their recovery afterwards. In addition to running secure cryptographic encryption, the virus also modifies affected filenames by appending a new extension that consists of the personal victim’s identifier, cybercriminals’ email address, and .h3r at the very end. For instance, an original file like 1.pdf after encryption will change to something like 1.pdf.id-9ECFA84E.[herozerman@tutanota.com].h3r and become no longer accessible. Following this, the ransomware will display a pop-up window and create the info.txt file, which present decryption guidelines to victims.

pop-up windowinfo.txt
All your files have been encrypted!
Don't worry, you can return all your files!
If you want to restore them, write to the mail(herozerman@proton.com): herozerman@tutanota.com YOUR ID -
If you have not answered by mail within 12 hours, write to us by another mail:kollooria@xyzmailpro.com
Free decryption as guarantee
Before paying you can send us up to 3 files for free decryption. The total size of files must be less than 3Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click 'Buy bitcoins', and select the seller by payment method and price.
Also you can find other places to buy Bitcoins and beginners guide here:
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
write email herozerman@tutanota.com or
herozerman@proton.com or kollooria@xyzmailpro.com

Overall, it is said that in order to get the encrypted files unlocked, victims have to contact extortionists via email and pay for decryption in Bitcoins. While the price remains unknown until users write to cybercriminals, it can be anything ranging from two- to even four-digit amounts. Before paying the ransom, threat actors also offer to take advantage of their free decryption service in order to test their data-recovery capabilities. That said, victims can send up to 3 files (less than 3MB total & non-valuable) and get them decrypted for free. Although ransomware attackers are indeed capable of decrypting the blocked data, there is no 100% guarantee that they will fulfill their promises and deliver the necessary decryption software/key after the payment. Thus, it is always better to use your own backups for recovering data, if such are available.

If no such are present, then it is alas only threat actors that are able to return full access to data. Therefore, you should always evaluate the risk and decide whether you actually want to pay the attackers. In rare cases, it may be possible to decrypt access to data using professional third-party tools, however, the success rates are quite low with ransomware that does not have any known vulnerabilities (applies to H3r Ransomware). Moreover, sometimes third-party decryptors can damage the configuration of data and make them permanently corrupted. You can give a try to third-party tools from our guide below as a last resort option, however, it is worth making a copy of encrypted data in order to avoid corruption. Note that before trying to recover your data, be it alone or with the help of cybercriminals, it is crucial to delete the ransomware infection to prevent it from performing its malicious activity again. Use our guide below to do so and explore the aforementioned third-party decryption alternatives.

h3r ransomware

How H3r Ransomware infected your computer

The way ransomware penetrates systems varies from victim to victim and depends on what distribution channels a user exposes him or herself to. Most common infiltration techniques include phishing e-mail spam letters, trojans, deceptive third-party downloads, fake software updates/installers, backdoors, keyloggers, botnets, system exploits, and others as well. The target of such channels are usually users who are easily tricked into downloading some malicious attachment or link. For instance, many malfactorsdevelopers incorporate ransomware- or trojan-infected files along with e-mail spam letters. Such messages are usually random and tend to mimic legitimate companies/entities (e.g., delivery companies, tax authorities, banks, and so forth). Most often users are asked to open some phishing link or malicious attachment (.DOCX, .XLSX, .PDF, .EXE, .ZIP, .RAR, or .JS extensions) by claiming it is “important” or “urgent”. Once such attachments are opened, it is likely that a pre-loaded infection will be deployed and settle itself on a computer unless some live anti-malware software prevents it from happening.

You should never trust messages/content that seems suspicious. Either ignore or simply delete them completely. Please note that file formats used in malicious letters have nothing to do with malware on an initial basis. Cybercriminals simply learned how to misuse their technical properties in order to inject and install computer/smartphone infections. It is also recommended to avoid downloading software (especially pirated, cracked, etc.) from unofficial and unverified resources. Because there is a plethora of such third-party resources, some of them could easily overlook or even intentionally spread a malicious installer that may contain some malware. Read our article below to learn more practical information about how to protect yourself against such and similar threats in the future.

  1. Download H3r Ransomware Removal Tool
  2. Get decryption tool for .h3r files
  3. Recover encrypted files with Stellar Data Recovery Professional
  4. Restore encrypted files with Windows Previous Versions
  5. Restore files with Shadow Explorer
  6. How to protect from threats like H3r Ransomware

Download Removal Tool

Download Removal Tool

To remove H3r Ransomware completely, we recommend you to use SpyHunter 5 from EnigmaSoft Limited. It detects and removes all files, folders, and registry keys of H3r Ransomware. The trial version of SpyHunter 5 offers virus scan and 1-time removal for FREE.

Alternative Removal Tool

Download Norton Antivirus

To remove H3r Ransomware completely, we recommend you to use Norton Antivirus from Symantec. It detects and removes all files, folders, and registry keys of H3r Ransomware and prevents future infections by similar viruses.

H3r Ransomware files:


H3r Ransomware registry keys:

no information

How to decrypt and restore .h3r files

Use automated decryptors

Download Kaspersky RakhniDecryptor

kaspersky dharma ransomware decryptor

Use following tool from Kaspersky called Rakhni Decryptor, that can decrypt .h3r files. Download it here:

Download RakhniDecryptor

There is no purpose to pay the ransom because there is no guarantee you will receive the key, but you will put your bank credentials at risk.

Dr.Web Rescue Pack

Famous antivirus vendor Dr. Web provides free decryption service for the owners of its products: Dr.Web Security Space or Dr.Web Enterprise Security Suite. Other users can ask for help in the decryption of .h3r files by uploading samples to Dr. Web Ransomware Decryption Service. Analyzing files will be performed free of charge and if files are decryptable, all you need to do is purchase a 2-year license of Dr.Web Security Space worth $120 or less. Otherwise, you don’t have to pay.

If you are infected with H3r Ransomware and removed from your computer you can try to decrypt your files. Antivirus vendors and individuals create free decryptors for some crypto-lockers. To attempt to decrypt them manually you can do the following:

Use Stellar Data Recovery Professional to restore .h3r files

stellar data recovery professional

  1. Download Stellar Data Recovery Professional.
  2. Click Recover Data button.
  3. Select type of files you want to restore and click Next button.
  4. Choose location where you would like to restore files from and click Scan button.
  5. Preview found files, choose ones you will restore and click Recover.
Download Stellar Data Recovery Professional

Using Windows Previous Versions option:

  1. Right-click on infected file and choose Properties.
  2. Select Previous Versions tab.
  3. Choose particular version of the file and click Copy.
  4. To restore the selected file and replace the existing one, click on the Restore button.
  5. In case there is no items in the list choose alternative method.

Using Shadow Explorer:

  1. Download Shadow Explorer program.
  2. Run it and you will see screen listing of all the drives and the dates that shadow copy was created.
  3. Select the drive and date that you want to restore from.
  4. Right-click on a folder name and select Export.
  5. In case there are no other dates in the list, choose alternative method.

If you are using Dropbox:

  1. Login to the DropBox website and go to the folder that contains encrypted files.
  2. Right-click on the encrypted file and select Previous Versions.
  3. Select the version of the file you wish to restore and click on the Restore button.

How to protect computer from viruses, like H3r Ransomware , in future

1. Get special anti-ransomware software

Use ZoneAlarm Anti-Ransomware

Famous antivirus brand ZoneAlarm by Check Point released a comprehensive tool, that will help you with active anti-ransomware protection, as an additional shield to your current protection. The tool provides Zero-Day protection against ransomware and allows you to recover files. ZoneAlarm Anti-Ransomware is compatible with all other antiviruses, firewalls, and security software except ZoneAlarm Extreme (already shipped with ZoneAlarm Anti-Ransomware) or Check Point Endpoint products. The killer features of this application are: automatic file recovery, overwrite protection that instantly and automatically recovers any encrypted files, file protection that detects and blocks even unknown encryptors.

Download ZoneAlarm Anti-Ransomware

2. Back up your files

idrive backup

As an additional way to save your files, we recommend online backup. Local storage, such as hard drives, SSDs, flash drives, or remote network storage can be instantly infected by the virus once plugged in or connected to. H3r Ransomware uses some techniques to exploit this. One of the best services and programs for easy automatic online backup is iDrive. It has the most profitable terms and a simple interface. You can read more about iDrive cloud backup and storage here.

3. Do not open spam e-mails and protect your mailbox

mailwasher pro

Malicious attachments to spam or phishing e-mails are the most popular method of ransomware distribution. Using spam filters and creating anti-spam rules is good practice. One of the world leaders in anti-spam protection is MailWasher Pro. It works with various desktop applications and provides a very high level of anti-spam protection.

Download MailWasher Pro
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James Kramer
Hello, I'm James. My website Bugsfighter.com, a culmination of a decade's journey in the realms of computer troubleshooting, software testing, and development. My mission here is to offer you comprehensive, yet user-friendly guides across a spectrum of topics in this niche. Should you encounter any challenges with the software or the methodologies I endorse, please know that I am readily accessible for assistance. For any inquiries or further communication, feel free to reach out through the 'Contacts' page. Your journey towards seamless computing starts here