How to remove Reload Ransomware and decrypt .reload files

What is Reload Ransomware

Reload Ransomware is a form of malware that targets individuals and organizations by encrypting their files and demanding a ransom for decryption keys. It is part of Makop Ransomware family. The ransom note typically begins with a declaration that all files have been encrypted and now have the .reload extension appended to them. The ransomware uses robust encryption algorithms to lock the files, making them inaccessible without the corresponding decryption key. The specific type of encryption used by Reload Ransomware is not explicitly mentioned in the provided sources, but ransomware typically employs AES (Advanced Encryption Standard) or RSA encryption, which are both highly secure and difficult to crack without the unique decryption key. The ransom note created by Reload Ransomware is typically a text file (+README-WARNING+.txt) that is dropped into folders containing encrypted files. This note clearly states that the files have been encrypted and provides instructions on how to pay the ransom to recover the files. The note may include details such as the amount of ransom demanded, usually in cryptocurrency like Bitcoin, to ensure anonymity of the transaction.

As of the information provided, there are no specific decryption tools mentioned for Reload Ransomware. Decryption tools for ransomware are developed by cybersecurity researchers and are sometimes available for specific variants if vulnerabilities in the ransomware’s encryption algorithm are discovered. However, the effectiveness and availability of these tools vary, and there is no guarantee that a decryption tool will work for all variants of Reload Ransomware.

To decrypt .reload files without a dedicated decryption tool, victims are generally advised against paying the ransom, as this does not guarantee file recovery and encourages criminal activity. Instead, affected users should restore their files from backups if available. It’s crucial to ensure that the ransomware is completely removed from the system before restoring files to prevent re-encryption. Regularly updating software, using reputable antivirus solutions, and maintaining offline backups of important data are key preventive measures against ransomware infections.

How Reload Ransomware infects computers

Reload Ransomware can infect computers through various methods, including scam emails that mimic legitimate communications. These emails often contain malicious attachments or links that, when opened or clicked, initiate the ransomware infection. Other common infection methods include exploiting vulnerabilities in software or operating systems, and through Remote Desktop Protocol (RDP) attacks.

1. Download Reload Ransomware Removal Tool
2. Get decryption tool for .reload files
3. Recover encrypted files with Stellar Data Recovery Professional
4. Restore encrypted files with Windows Previous Versions
5. Restore files with Shadow Explorer
6. How to protect from threats like Reload Ransomware

Reload Ransomware files:


+README-WARNING+.txt
{randomname}.exe


Reload Ransomware registry keys:

no information

How to decrypt and restore .reload files

Use automated decryptors

Download Kaspersky RakhniDecryptor

Use the following tool from Kaspersky called Rakhni Decryptor, that can decrypt .reload files. Download it here:

Download RakhniDecryptor

There is no purpose to pay the ransom because there is no guarantee you will receive the key, but you will put your bank credentials at risk.

Dr.Web Rescue Pack

Famous antivirus vendor Dr. Web provides free decryption service for the owners of its products: Dr.Web Security Space or Dr.Web Enterprise Security Suite. Other users can ask for help in the decryption of .reload files by uploading samples to Dr. Web Ransomware Decryption Service. Analyzing files will be performed free of charge and if files are decryptable, all you need to do is purchase a 2-year license of Dr.Web Security Space worth $120 or less. Otherwise, you don’t have to pay.

If you are infected with Reload Ransomware and removed from your computer, you can try to decrypt your files. Antivirus vendors and individuals create free decryptors for some crypto-lockers. To attempt to decrypt them manually, you can do the following:

Use Stellar Data Recovery Professional to restore .reload files

1. Download Stellar Data Recovery Professional.
2. Click Recover Data button.
3. Select the type of files you want to restore and click Next button.
4. Choose the location where you would like to restore files from and click Scan button.
5. Preview found files, choose ones you will restore and click Recover.

Download Stellar Data Recovery Professional

Using Windows Previous Versions option:

1. Right-click on infected file and choose Properties.
2. Select Previous Versions tab.
3. Choose a particular version of the file and click Copy.
4. To restore the selected file and replace the existing one, click on the Restore button.
5. In case there are no items in the list, choose an alternative method.

Using Shadow Explorer:

1. Download Shadow Explorer program.
2. Run it, and you will see a screen listing of all the drives and the dates that shadow copy was created.
3. Select the drive and date that you want to restore from.
4. Right-click on a folder name and select Export.
5. In case there are no other dates in the list, choose an alternative method.

If you are using Dropbox:

1. Login to the Dropbox website and go to the folder that contains encrypted files.
2. Right-click on the encrypted file and select Previous Versions.
3. Select the version of the file you wish to restore and click on the Restore button.

How to protect computer from viruses, like Reload Ransomware, in future

1. Get special anti-ransomware software

Use ZoneAlarm Anti-Ransomware

Famous antivirus brand ZoneAlarm by Check Point released a comprehensive tool, that will help you with active anti-ransomware protection, as an additional shield to your current protection. The tool provides Zero-Day protection against ransomware and allows you to recover files. ZoneAlarm Anti-Ransomware is compatible with all other antiviruses, firewalls, and security software except ZoneAlarm Extreme (already shipped with ZoneAlarm Anti-Ransomware) or Check Point Endpoint products. The killer features of this application are: automatic file recovery, overwrite protection that instantly and automatically recovers any encrypted files, file protection that detects and blocks even unknown encryptors.

Download ZoneAlarm Anti-Ransomware

2. Back up your files

As an additional way to save your files, we recommend online backup. Local storage, such as hard drives, SSDs, flash drives, or remote network storage can be instantly infected by the virus once plugged in or connected to. Reload Ransomware uses some techniques to exploit this. One of the best services and programs for easy automatic online backup is iDrive. It has the most profitable terms and a simple interface. You can read more about iDrive cloud backup and storage here.

3. Do not open spam e-mails and protect your mailbox

Malicious attachments to spam or phishing e-mails are the most popular method of ransomware distribution. Using spam filters and creating anti-spam rules is good practice. One of the world leaders in anti-spam protection is MailWasher Pro. It works with various desktop applications and provides a very high level of anti-spam protection.

Download MailWasher Pro