What is SUPERSUSO Ransomware

SUPERSUSO is a ransomware program that uses strong encryption algorithms to cut users from accessing their own data. Such a change is meant to stimulate people into paying the so-called ransom to recover encrypted files. Victims will learn about file encryption by new extensions assigned to them. SUPERSUSO developers use the .ICQ_SUPERSUSO extension to rename all the blocked data. For instance, a file like 1.pdf will change to 1.pdf.ICQ_SUPERSUSO and reset its original icon. The same will be applied to all data blocked across your system. After this, SUPERSUSO issues a text file named #Decrypt#.txt to explain recovery instructions.


Hello my dear friend
Unfortunately for you, a major IT security weakness left you open to attack, your files have been encrypted
If you want to restore them, install ICQ software on your PC hxxps://icq.com/windows/ or on your mobile phone search in Appstore / Google market ICQ
Write to our ICQ @supersuso hxxps://icq.im/supersuso
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
We are always ready to cooperate and find the best way to solve your problem.
The faster you write, the more favorable the conditions will be for you.
Our company values its reputation. We give all guarantees of your files decryption
tell your unique ID

At first, victims are instructed to install ICQ software for PC, Android, or IOS and write to cybercriminals’ recipient address, which is mentioned in the note. ICQ is a reliable and legitimate messenger used by cybercriminals to establish anonymous communication with their victims. Should victims fail to contact developers within 72 hours, the compromised information will be gathered and leaked to darknet markets. It is also advised against editing files or using third-party software as it is likely to cause permanent damage. The price for decryption of files remains unknown until you contact cyber criminals. Creators of SUPERSUSO Ransomware say they are open to negotiations in order to find the best solution that suits you. Unfortunately, trusting cyber criminals in terms of decryption is always a risk. Despite they are the only figures able to decrypt your data, many ransomware developers fool their victims and do not send any decryption tools even after paying the ransom. Considering there are no third-party tools that could guarantee safe and 100% decryption of SUPERSUSO files for free, the best and most reliable way to recover your data is via backup copies. In all other cases, recovering data is less likely to reach any anticipated success. You can give it a try with third-party tools only in case no other options are left. Keep in mind that restoring your data is only half of the battle because there is a risk of having your files published. You can reach out to cybercriminals and learn how much the decryption costs. After this, you will be able to evaluate your options and choose the one that fits you the most. Unless you are going to collaborate with extortionists, it is important to delete SUPERSUSO Ransomware from your PC to prevent further risks of encryption. Our guide below will show you all the ‘hows’ to do this.

supersuso ransomware

How SUPERSUSO Ransomware infected your computer

Here is the list of most common distribution methods used by malware developers:

E-mail spam messages, trojans, fake updates, infected pirated or cracked software, backdoors, keyloggers, botnets, web injects, hacked RDP configuration, and many more to extend this list.

Users should beware of all these channels as they can be stumbled by each person surfing the web. As a rule, most users are prone to get infected via malicious spam messages sent through e-mail. Such e-mail letters are bundled with malvertising attachments designed to initiate the installation of malware, once they are opened. Files with .docx, .pdf, .rar, .zip, .exe, or .js extensions can be altered by virus developers to store a number of different infections. Sometimes immediate infections can be averted if the downloaded files have “Protect View” mode. You may see it in MS Office documents that say accessing “Edit mode” can be dangerous unless you are sure the file is safe. Once you cross this protection layer, the virus will be free to install on your system. It is also common to see links instead of file attachments in spam messages. Such links usually lead to download pages asking to install some piece of ostensibly legitimate software. This will download some .exe file meant to spread hidden infections as well. Note that cyber criminals try to make their messages less suspicious by disguising them as legitimate companies that most people can know (e.g. DHL, DPD, FedEx, etc.). Do not trust messages asking to open some files or links, especially if you received them all of a sudden. The same applies to all content you see around the web. If you visit pirated resources quite often, be careful whilst clicking on various buttons or ads. They can redirect you to intermediate pages that impose a chain of suspicious actions. To be more protected against many online threats in the future, make sure to follow our guide below. There is plenty of useful information about it.

  1. Download SUPERSUSO Ransomware Removal Tool
  2. Get decryption tool for .ICQ_SUPERSUSO files
  3. Recover encrypted files with Stellar Data Recovery Professional
  4. Restore encrypted files with Windows Previous Versions
  5. Restore files with Shadow Explorer
  6. How to protect from threats like SUPERSUSO Ransomware

Download Removal Tool

Download Removal Tool

To remove SUPERSUSO Ransomware completely, we recommend you to use Norton Antivirus from Symantec. It detects and removes all files, folders, and registry keys of SUPERSUSO Ransomware and prevents future infections by similar viruses.

Alternative Removal Tool

Download SpyHunter 5

To remove SUPERSUSO Ransomware completely, we recommend you to use SpyHunter 5 from EnigmaSoft Limited. It detects and removes all files, folders, and registry keys of SUPERSUSO Ransomware. The trial version of SpyHunter 5 offers virus scan and 1-time removal for FREE.

SUPERSUSO Ransomware files:


SUPERSUSO Ransomware registry keys:

no information

How to decrypt and restore .ICQ_SUPERSUSO files

Use automated decryptors

Download Kaspersky RakhniDecryptor

kaspersky dharma ransomware decryptor

Use following tool from Kaspersky called Rakhni Decryptor, that can decrypt .ICQ_SUPERSUSO files. Download it here:

Download RakhniDecryptor

There is no purpose to pay the ransom because there is no guarantee you will receive the key, but you will put your bank credentials at risk.

Dr.Web Rescue Pack

Famous antivirus vendor Dr. Web provides free decryption service for the owners of its products: Dr.Web Security Space or Dr.Web Enterprise Security Suite. Other users can ask for help in the decryption of .ICQ_SUPERSUSO files by uploading samples to Dr. Web Ransomware Decryption Service. Analyzing files will be performed free of charge and if files are decryptable, all you need to do is purchase a 2-year license of Dr.Web Security Space worth $120 or less. Otherwise, you don’t have to pay.

If you are infected with SUPERSUSO Ransomware and removed from your computer you can try to decrypt your files. Antivirus vendors and individuals create free decryptors for some crypto-lockers. To attempt to decrypt them manually you can do the following:

Use Stellar Data Recovery Professional to restore .ICQ_SUPERSUSO files

stellar data recovery professional

  1. Download Stellar Data Recovery Professional.
  2. Click Recover Data button.
  3. Select type of files you want to restore and click Next button.
  4. Choose location where you would like to restore files from and click Scan button.
  5. Preview found files, choose ones you will restore and click Recover.
Download Stellar Data Recovery Professional

Using Windows Previous Versions option:

  1. Right-click on infected file and choose Properties.
  2. Select Previous Versions tab.
  3. Choose particular version of the file and click Copy.
  4. To restore the selected file and replace the existing one, click on the Restore button.
  5. In case there is no items in the list choose alternative method.

Using Shadow Explorer:

  1. Download Shadow Explorer program.
  2. Run it and you will see screen listing of all the drives and the dates that shadow copy was created.
  3. Select the drive and date that you want to restore from.
  4. Right-click on a folder name and select Export.
  5. In case there are no other dates in the list, choose alternative method.

If you are using Dropbox:

  1. Login to the DropBox website and go to the folder that contains encrypted files.
  2. Right-click on the encrypted file and select Previous Versions.
  3. Select the version of the file you wish to restore and click on the Restore button.

How to protect computer from viruses, like SUPERSUSO Ransomware, in future

1. Get special anti-ransomware software

Use ZoneAlarm Anti-Ransomware

Famous antivirus brand ZoneAlarm by Check Point released a comprehensive tool, that will help you with active anti-ransomware protection, as an additional shield to your current protection. The tool provides Zero-Day protection against ransomware and allows you to recover files. ZoneAlarm Anti-Ransomware is compatible with all other antiviruses, firewalls, and security software except ZoneAlarm Extreme (already shipped with ZoneAlarm Anti-Ransomware) or Check Point Endpoint products. The killer features of this application are: automatic file recovery, overwrite protection that instantly and automatically recovers any encrypted files, file protection that detects and blocks even unknown encryptors.

Download ZoneAlarm Anti-Ransomware

2. Back up your files

idrive backup

As an additional way to save your files, we recommend online backup. Local storage, such as hard drives, SSDs, flash drives, or remote network storage can be instantly infected by the virus once plugged in or connected to. SUPERSUSO Ransomware uses some techniques to exploit this. One of the best services and programs for easy automatic online backup is iDrive. It has the most profitable terms and a simple interface. You can read more about iDrive cloud backup and storage here.

3. Do not open spam e-mails and protect your mailbox

mailwasher pro

Malicious attachments to spam or phishing e-mails are the most popular method of ransomware distribution. Using spam filters and creating anti-spam rules is good practice. One of the world leaders in anti-spam protection is MailWasher Pro. It works with various desktop applications and provides a very high level of anti-spam protection.

Download MailWasher Pro
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