What is OneDrive error code 0x800701AA

Some users get unlucky to encounter error code 0x800701AA when trying to download, copy, or even open shared files in Microsoft OneDrive. Here is the kind of message that users get to witness once the error occurs:

“Error 0x800701AA: The Cloud operation was not completed before the time-out period expired.”

This issue can arise due to a number of factors – such are usually unstable internet connection, corrupted OneDrive cache, insufficient space on your drive, problems with network certificate, and even that the file being downloaded is too large. In rarer cases, it can also be an external issue on OneDrive servers, which is not dependent on users and the solution is simply to wait until it gets resolved. You can check whether OneDrive servers experience any problems using this DownDetector page. If multiple attempts to resume the download process results in consistent failure, then there might a problem that you should take care of. We encourage you to take use of our guidelines below and try each solution we offer. They will most likely fix your issue and remove the 0x800701AA error when using your files in OneDrive. The instructions were written on the basis of Windows 11, however, most of the steps are very similar on Windows 10 as well.

onedrive error code 0x800701aa

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1. Link OneDrive to another drive

When downloading a file from OneDrive to the linked drive, make sure there is enough space available on it. If you have enough disk space or cleaning it up does not help with resolving the error, then you should try to unlink OneDrive from your current drive and link it to another instead. Of course, this method will work if you have another allocated partition. If so, follow the steps below.

  1. Find and click OneDrive icon on the taskbar in the bottom right corner.
  2. Then click on the Gear icon in the top right corner and choose Settings.
  3. Navigate to the Account tab and click on Unlink this PC. Confirm the action by clicking Unlink account.
  4. Sign in to your OneDrive account again.
  5. On the next window under Your OneDrive folder is here click on Change location and choose another disk that has enough free space.
  6. Once done, click Next and follow the remaining on-screen instruction.
  7. In the last window, click Open my OneDrive folder to finish the setup.

After these steps, try downloading or copying your problematic file(s) again. If this did not resolve the issue, move on to the other solutions below.

2. Reset OneDrive via Command Prompt

A more effective method that might be able to resolve the 0x800701AA error is to reset OneDrive. This action will simply roll its settings back to the default configuration thereby making sure there are no glitches and corrupted cache files that could lead to the error. We will need to launch Command Prompt and execute a couple of commands to do this. Simply follow these steps:

  1. Find the Command Prompt by typing cmd into the searching box. Then right-click on it and choose Run as administrator.
  2. Copy-paste this command %localappdata%\Microsoft\OneDrive\onedrive.exe /reset and press Enter. Wait until OneDrive resets.
  3. After some time, if the OneDrive icon does not appear in the bottom right corner of the taskbar, copy-paste this command %localappdata%\Microsoft\OneDrive\onedrive.exe and press Enter.
  4. Once done, try using OneDrive again and check if the same 0x800701AA error appears.

3. Reinstall OneDrive

The last final method that should be able to rectify the error if none of the methods above did is to uninstall and install OneDrive again. Similarly to resetting, doing so you will make sure there are no corrupted elements and therefore glitches that could foster the error’s appearance. Do the following to delete and install OneDrive again:

  1. Right-click on Windows icon and choose Apps and Features.
  2. Scroll down the list of apps and find Microsoft OneDrive. Click on three dots (or left-click on it in Windows 10) and choose Uninstall. Click Uninstall again to confirm.
  3. Once the removal ends, download OneDrive from this Microsoft page.
  4. Initiate the downloaded file and install OneDrive.
  5. After this, open OneDrive from the taskbar in the bottom right corner and sign in with your credentials.


Having to see error 0x800701AA is not something you should be scared of. Luckily, there are effective solutions that will most likely eliminate the issue and let you use OneDrive without complementary problems. We hope you benefited from our guide and are finally free from seeing this error. If you ever get to stumble upon other problems on your computer, feel free to search for them on our website – each day we publish new articles dedicated to solving various errors and removing malware threats.

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