How to remove Hermes (2.0 – 2.1) Ransomware and decrypt .hrm files

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What is Hermes Ransomware

Hermes Ransomware is wide-spread family of crypto-viruses. There have been 2 major updates of initial ransomware – Hermes 2.0 Ransomware and Hermes 2.1 Ransomware. All variants use AES-256 encryption algorithm combined with RSA-2048. First version did not add any extensions and modified only content of the files by adding HERMES file-marker. Last version started to append .hrm suffix, but then just encrypted files without filename modification. After encryption, ransomware creates text files DECRYPT_INFO.txt and DECRYPT_INFORMATION.html, that contains message with instructions to pay the ransom and contact details. You can see the contents of this files below in the next paragraph. Usually, viruses of this type ask for $500 – $1000 in BitCoins. Hermes Ransomware bypasses UAC and removes volumes of shadow copies of files and backup files. Virus can remove following types of backup files, which can obstruct restoring process:

*.VHD, *.bac, *.bak, *.wbcat, *.bkf, Backup*.*, backup*.*, *.set, *.win, *.dsk

You can try to ask for Dr. Web decryption service, or restore from backups. You can also keep your files until decryptor will be released. Use instructions on this page to remove Hermes Ransomware and decrypt .hrm (or other) files from Windows 10, Windows 8 or Windows 7.

How Hermes Ransomware infected your PC

Can be distributed by hacking through an unprotected RDP configuration, using email spam and malicious attachments, fraudulent downloads, exploits, web injections, fake updates, repackaged and infected installers. After encryption, the shadow copies of the files are deleted by the command: vssadmin.exe vssadmin delete shadows /all /quiet. Virus assigns certain ID with the victims, that is used to name those files and supposedly to send decryption key. In order to prevent infection with this type of threats in future we recommend you to use SpyHunter and BitDefender Anti-Ransomware.

Hermes Ransom Note:

All your important files are encrypted
Your files has been encrypted using RSA2048 algorithm with unique public-key stored on your PC.
There is only one way to get your files back: contact with us, pay, and get decryptor software.
You have "UNIQUE_ID_DO_NOT_REMOVE" file on your desktop also it duplicated in some folders, its your unique idkey, attach it to letter when contact with us. Also you can decrypt 3 files for test.
We accept Bitcoin, you can find exchangers on xxxxs://www.bitcoin.com/buy-bitcoin and others.
Contact information:
primary email: BM-2cXfK4B5W9nvci7dYxUhuHYZSmJZ9zibwH@bitmessage.ch
reserve email: x2486@india.com

Download Hermes Ransomware Removal Tool

Download Removal Tool

To remove Hermes Ransomware completely we recommend you to use SpyHunter from EnigmaSoftware Group LLC. It detects and removes all files, folders and registry keys of Hermes Ransomware.

How to remove Hermes Ransomware manually

It is not recommended to remove Hermes Ransomware manually, for safer solution use Removal Tools instead.

Hermes Ransomware files:

White.exe (WhiteRose.exe)
DECRYPT_INFO.txt
DECRYPT_INFORMATION.html
UNIQUE_ID_DO_NOT_REMOVE
hermes.exe
Reload.exe
system_.bat
shade.bat
shade.vbs

Hermes Ransomware registry keys:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" /v "allkeeper" /t REG_SZ /d "%USERPROFILE%\Desktop\DECRYPT_INFORMATION.html" /f
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" /v "sysrep" /t REG_SZ /d "%PUBLIC%\Reload.exe" /f
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" /v "allkeeper" /t REG_SZ /d
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" /v "sysrep" /t REG_SZ /d
HKCU\Software\Microsoft\Windows\CurrentVersion\Run\allkeeper C:\users\User\Desktop\DECRYPT_INFORMATION.html

How to decrypt and restore .hrm files

Use automated decryptors

Hermes Decryptor 1

hermes decrypter

Use following tool from individual researcher Michael Gillespie called HermesDecrypter, that can decrypt .hrm and other types of files. Download it here:

Download HermesDecrypter

Hermes Decryptor 2

kaspersky dharma ransomware decryptor

Use following tool from Kaspersky called Rakhni Decryptor, that can decrypt .hrm files. Download it here:

Download Kaspersky RakhniDecryptor

There is no purpose to pay the ransom, because there is no guarantee you will receive the key, but you will put your bank credentials at risk.

If you are infected with Hermes Ransomware and removed it from your computer you can try to decrypt your files. Antivirus vendors and individuals create free decryptors for some crypto-lockers. To attempt to decrypt them manually you can do the following:

Use Stellar Phoenix Data Recovery Pro to restore .hrm files

  1. Download Stellar Phoenix Data Recovery Pro.
  2. Select location to scan for lost files and click Scan button.
  3. Wait until Quick and Deep scans finish.
  4. Preview found files and restore them.

Using Windows Previous Versions option:

  1. Right-click on infected file and choose Properties.
  2. Select Previous Versions tab.
  3. Choose particular version of the file and click Copy.
  4. To restore the selected file and replace the existing one, click on the Restore button.
  5. In case there is no items in the list choose alternative method.

Using Shadow Explorer:

  1. Download Shadow Explorer program.
  2. Run it and you will see screen listing of all the drives and the dates that shadow copy was created.
  3. Select the drive and date that you want to restore from.
  4. Right-click on a folder name and select Export.
  5. In case there is other dates in the list choose alternative method.

If you are using Dropbox:

  1. Login to the DropBox website and go to the folder that contains encrypted files.
  2. Right-click on the encrypted file and select Previous Versions.
  3. Select the version of the file you wish to restore and click on the Restore button.

How to protect computer from viruses like Hermes Ransomware in future

1. Get special anti-ransomware software

Use Bitdefender Anti-Ransomware

bitdefender anti-ransomware

Famous antivirus vendor BitDefender released free tool, that will help you with active anti-ransomware protection, as additional shield to your current protection. It will not conflict with bigger security applications. If you are searching complete internet security solution consider upgrading to full version of BitDefender Internet Security 2018.

Download BitDefender Anti-Ransomware

2. Back up your files

onedrive backup

Regardless of success of protection against ransomware threats, you can save your files using simple online backup. Cloud services are quite fast and cheap nowadays. There is more sense using online backup, than creating physical drives, that can get infected and encrypted when connected to PC or get damaged from dropping or hitting. Windows 10 and 8/8.1 users can find pre-installed OneDrive backup solution from Microsoft. It is actually one of the best backup services on the market, and has reasonable pricing plans. Users of earlier versions can get acquainted with it here. Make sure to backup and sync most important files and folders in OneDrive.

3. Do not open spam e-mails and protect your mailbox

spamfighter

Malicious attachments to spam or phishing e-mails is most popular method of ransomware distribution. Using spam filters and creating anti-spam rules is good practice. One of the world leaders in anti-spam protection is SpamFighter. It works with various desktop applications, and provides very high level of anti-spam protection.

Download SPAMFighter 5/5 (3)

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