How to remove Prime Updater

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What is Prime Updater

Prime Updater or PrimUp! or PrimeUpd is misleading application, that pretends to be software updater, but in fact delivers ads and pop-ups in Google Chrome, Mozilla Firefox and Internet Explorer. It has basic functionality to detect and download browser and flash updates (although browsers offer own updates themselves and Adobe has official updater). However, such trivial functional is given by a great price. Prime Updater gets access to browser settings, can download and install not only updates, but also advertising browser extensions and runs on startup. This can surely ruin your privacy and computer security. Use this tutorial to remove Prime Updater from your version of Windows and get rid of ads and pop-ups in browsers.

prime updater

How Prime Updater infected your PC

Prime Updater uses specious excuse to get installed on users computers. It is mostly distributed on pages promoting fake Flash or Java updates. Installer of Prime Updater can be bundled with other known adware programs like WebDiscover or InstantSupport. Prevent bundled installations and remove Prime Updater using special software below.

Download Prime Updater Removal Tool for Windows

Download Removal Tool

compatible with microsoft

To remove Prime Updater from Windows completely we recommend you to use SpyHunter from EnigmaSoftware Group LLC. It detects and removes all files, folders and registry keys of Prime Updater and several millions of other adware, hijackers, toolbars.

Remove Prime Updater manually for free

Here is manual step-by-step tutorial for full Prime Updater removal from your computer. This works 99% and was checked with the latest versions of Prime Updater installer on operating systems with latest updates and browser versions.

Note: Prime Updater can be installed as Google Chrome extension as Administrator (you may see Installed by enterprise policy inscription near it), and this will not allow removal. Therefore, before starting removal process, perform these actions:

  1. Start the Command Prompt by clicking the Start menu button and typing command prompt (or just searching for “command prompt” in Windows 10 search field). Right click on the Command Prompt result and choose Run as Administrator.
  2. start command prompt as administrator

  3. Type in and execute the following commands:


    rd /S /Q "%WinDir%\System32\GroupPolicyUsers"
    rd /S /Q "%WinDir%\System32\GroupPolicy"
    gpupdate /force

  4. update group policy in windows

Remove Prime Updater from Control Panel

To start removing Prime Updater you should remove it using Control Panel. It should uninstall correctly, however, we recommend you to use IObit Uninstaller Pro to clean leftover items after uninstalling. Here are instructions for Windows XP, Windows 7 and Windows 8.

Remove Prime Updater from Windows XP:

  1. Click on Start button.
  2. Choose Control Panel.
  3. Click Add or Remove Programs.
  4. Find Prime Updater.
  5. Click Uninstall.

Remove Prime Updater from Windows 7:

  1. Click Start button.
  2. Then go to Control Panel.
  3. Click Uninstall a Program.
  4. Find Prime Updater and click Uninstall.

Remove Prime Updater from Windows 8:

  1. Hover mouse pointer to the bottom-right corner to see Menu.
  2. Click Search.
  3. After that click Apps.
  4. Then Control Panel.
  5. Click Uninstall a Program under Programs.
  6. Find Prime Updater, click Uninstall.

Remove Prime Updater from Windows 10:

There are 2 ways to uninstall Prime Updater from Windows 10

Way one
  1. Click on the Start button.
  2. In opened menu choose Settings.
  3. Click on the System tile.
  4. Click Apps & features and locate Prime Updater in the list.
  5. Click on it and then click Uninstall button near it.
Way two (classic)
  1. Right-click on the Start button.
  2. In opened menu choose Programs and Features.
  3. Locate Prime Updater in the list.
  4. Click on it and then click Uninstall button above.

Cannot uninstall Prime Updater

In some cases Prime Updater won’t uninstall and gives you message that “You do not have sufficient access to uninstall Prime Updater. Please, contact your system administrator” when you try to remove it from Control Panel or “Access denied” error when removing Prime Updater folder and files. This happens, because some process or service does not allow you to do it. In this case I will recommend you to use SpyHunter 4 or Malwarebytes AntiMalware or uninstall Prime Updater in Safe Mode. To boot in Safe Mode do the following:

  1. Reboot your computer.
  2. While it starts booting type F8 button.
  3. This will open Advanced Boot Options menu.
  4. Choose Safe Mode and wait until Windows loads.
  5. Go to Control Panel > Uninstall a program and remove Prime Updater

>> See detailed instructions and video tutorial on how to boot in Safe Mode

Remove Prime Updater add-on from your browsers

Removing Prime Updater from Control Panel often does not bring desired effect. It is browser extension and it may still be active in Google Chrome and Mozilla Firefox. Here are instructions on how to remove Prime Updater extension from your browsers manually.

Google Chrome:

  1. Start Google Chrome browser
  2. In address box type (or copy-paste) chrome://extensions/.
  3. Find Prime Updater extension.
  4. Click the trash can icon to remove it.

Mozilla Firefox:

  1. Start Mozilla Firefox browser.
  2. In address box type (or copy-paste) about:addons.
  3. Choose Prime Updater extension.
  4. Click Disable or Remove button.

Internet Explorer (9, 10, 11):

Note: There is no feature to remove browser extensions from browser in latest version of Internet Explorer. To remove Prime Updater from Internet Explorer, please, perform instructions for uninstalling program from Control Panel. To disable Prime Updater, please, do the following:

  1. Open Internet Explorer.
  2. Click on gear/asterisk icon in the top-right corner.
  3. In opened menu Manage Add-ons.
  4. Select Toolbars and Extensions.
  5. Click Disable Prime Updater.

Opera Browser:

Generally, Prime Updater does not install in Opera browser however you can always double check. Do the following:

  1. Start Opera browser.
  2. Go to Tools > Extensions > Manage Extensions.
  3. Find Prime Updater extension.
  4. Click Uninstall button.

Reset browsers settings (homepage, default search)

Here are instructions to reset your browsers homepage, newtab and search engine to default values.

Google Chrome:

  1. Start Google Chrome browser
  2. In address box type (or copy-paste) chrome://settings/.
  3. Scroll down and find Show advanced settings link.
  4. Click on it and scroll down to the bottom again.
  5. Click Reset browser settings button and click Reset to confirm.

Mozilla Firefox:

  1. Start Mozilla Firefox browser.
  2. In address box type (or copy-paste) about:support.
  3. Click Reset Firefox… button.
  4. Click Reset Firefox to confirm.

Internet Explorer (9, 10, 11):

  1. Start Internet Explorer.
  2. Click on gear/asterisk icon in the top-right corner.
  3. In opened menu choose Internet options.
  4. Click Advanced tab.
  5. Click Reset button.
  6. Choose Delete personal settings and click Reset.

Opera Browser:

  1. Close Opera and open command prompt from the start menu.
  2. Type following command del %AppData%\Opera\Opera\operaprefs.ini
  3. Start Opera.

Remove following files and folders

Prime Updater files:

helper.exe
PrimeUpd.exe
uninstall.exe
Uninstaller.ico
PrimeUpd.lnk
Uninstall.lnk

Prime Updater folders:

C:\Program Files (x86)\PrimeUpd\
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PrimeUpd\

Prime Updater registry keys:

HKCU\Software\PrimeUpdater
HKCU\Software\PrimeUpdater\AddPartsCheck 201705301158
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\PrimeUpd
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\PrimeUpd\DisplayName PrimeUpd
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\PrimeUpd\DisplayVersion 2.2.0.0
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\PrimeUpd\Publisher ActualSoftwareLab ©
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\PrimeUpd\UninstallString "C:\Program Files (x86)\PrimeUpd\uninstall.exe"
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\PrimeUpd\DisplayIcon C:\Program Files (x86)\PrimeUpd\uninstaller.ico

Alternative way to remove adware browser extension Prime Updater

avast browser cleanup For safe and effective browser extension removal use avast! Browser Cleanup utility. Run it with administrator privileges and remove all extensions with bad rating including Prime Updater. You can also reset your browser settings for each of your browsers: Internet Explorer, Google Chrome, Mozilla Firefox.

Download Browser Cleanup 5/5 (2)

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