How to remove PremierOpinion (Mac and Windows)

What is PremierOpinion

PremierOpinion by VoiceFive Networks is potentially unwanted program, that can infect Windows and MacOS systems. It can be classified as spyware and adware. Some users report ads and pop-ups by PremierOpinion, some indicate survey pop-ups in the bottom-right corner of the desktop. Research of recent versions of PremierOpinion shows, that this application collects private information about users computers without any permission and transmits this data to its servers. This data includes web surfing habits, program usage statistics, computer configuration, e-mails, adresses. There are obviously many unpleasant ways to use this information. PremierOpinion publisizes this in its license agreement, but, due to the nature of its distribution, users cannot get acquainted with it. This tutorial is aimed at explaining how to remove PremierOpinion from Windows or MacOS manually or using special utilities.

PremierOpinion on Windows

PremierOpinion on Mac

How PremierOpinion infected your PC

As shown on the pictures below, PremierOpinion installs along with freeware installers. Both on Mac and Windows. The offer looks like a step of initial installation process, so many users are deceived and click “Agree” or “Continue” and accept this application. Antivirus programs cannot detect programs like PremierOpionion as it is not a “virus”. We recommend using anti-malware programs, that can remove PremierOpinion from Windows or Mac, that are respectively SpyHunter 5 and SpyHunter for Mac.

PremierOpinion installation bundle (Windows)

PremierOpinion installation bundle (Mac)

Remove PremierOpinion manually for free

Here is manual step-by-step tutorial for full PremierOpinion removal from your computer. This works 99% and was checked with the latest versions of PremierOpinion installer on operating systems with latest updates and browser versions.

Note: PremierOpinion can be installed as Google Chrome extension as Administrator (you may see Installed by enterprise policy inscription near it), and this will not allow removal. Therefore, before starting removal process, perform these actions:

1. Start the Command Prompt by clicking the Start menu button and typing command prompt (or just searching for “command prompt” in Windows 10 search field). Right click on the Command Prompt result and choose Run as Administrator.



2. Type in and execute the following commands:

   
rd /S /Q "%WinDir%\System32\GroupPolicyUsers"
rd /S /Q "%WinDir%\System32\GroupPolicy"
gpupdate /force

Remove PremierOpinion from Control Panel or Applications

To start removing PremierOpinion you should remove it using Control Panel. It should uninstall correctly, however, we recommend you to use IObit Uninstaller to clean leftover items after uninstalling. Here are instructions for Windows XP, Windows 7 and Windows 8 and MacOS.

Remove PremierOpinion from Mac:

1. In the Finder sidebar, click Applications.
2. PremierOpinion might have an Uninstaller. If you see Uninstall PremierOpinion or PremierOpinion Uninstaller, double-click it and follow the onscreen instructions.
3. Otherwise, drag PremierOpinion from the Applications folder to the Trash (located at the end of the Dock).
4. Then choose Finder > Empty Trash.

Remove PremierOpinion from Windows XP:

1. Click on Start button.
2. Choose Control Panel.
3. Click Add or Remove Programs.
4. Find PremierOpinion.
5. Click Uninstall.

Remove PremierOpinion from Windows 7:

1. Click Start button.
2. Then go to Control Panel.
3. Click Uninstall a Program.
4. Find PremierOpinion and click Uninstall.

Remove PremierOpinion from Windows 8:

1. Hover mouse pointer to the bottom-right corner to see Menu.
2. Click Search.
3. After that click Apps.
4. Then Control Panel.
5. Click Uninstall a Program under Programs.
6. Find PremierOpinion, click Uninstall.

Remove PremierOpinion from Windows 10:

There are 2 ways to uninstall PremierOpinion from Windows 10

Way one

1. Click on the Start button.
2. In opened menu choose Settings.
3. Click on the System tile.
4. Click Apps & features and locate PremierOpinion in the list.
5. Click on it and then click Uninstall button near it.

Way two (classic)

1. Right-click on the Start button.
2. In opened menu choose Programs and Features.
3. Locate PremierOpinion in the list.
4. Click on it and then click Uninstall button above.

Cannot uninstall PremierOpinion

In some cases PremierOpinion won’t uninstall and gives you message that “You do not have sufficient access to uninstall PremierOpinion. Please, contact your system administrator” when you try to remove it from Control Panel or “Access denied” error when removing PremierOpinion folder and files. This happens, because some process or service does not allow you to do it. In this case I will recommend you to use SpyHunter 5 or Malwarebytes or uninstall PremierOpinion in Safe Mode. To boot in Safe Mode do the following:

1. Reboot your computer.
2. While it starts booting press F8 button.
3. This will open Advanced Boot Options menu.
4. Choose Safe Mode and wait until Windows loads.
5. Go to Control Panel > Uninstall a program and remove PremierOpinion.

>> See detailed instructions and video tutorial on how to boot in Safe Mode

Remove PremierOpinion add-on from your browsers

Removing PremierOpinion from Control Panel often does not bring desired effect. It is browser extension and it may still be active in Google Chrome and Mozilla Firefox. Here are instructions on how to remove PremierOpinion extension from your browsers manually.

Safari:

1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
2. Click Extensions tab.
3. Find PremierOpinion extension.
4. Click Uninstall button to remove it.

Google Chrome:

1. Start Google Chrome browser
2. In address box type (or copy-paste) chrome://extensions/.
3. Find PremierOpinion extension.
4. Click the trash can icon to remove it.

Mozilla Firefox:

1. Start Mozilla Firefox browser.
2. In address box type (or copy-paste) about:addons.
3. Choose PremierOpinion extension.
4. Click Disable or Remove button.

Internet Explorer (9, 10, 11):

Note: There is no feature to remove browser extensions from browser in latest version of Internet Explorer. To remove PremierOpinion from Internet Explorer, please, perform instructions for uninstalling program from Control Panel. To disable PremierOpinion, please, do the following:

1. Open Internet Explorer.
2. Click on gear/asterisk icon in the top-right corner.
3. In opened menu Manage Add-ons.
4. Select Toolbars and Extensions.
5. Click Disable PremierOpinion.

Opera Browser:

Generally, PremierOpinion does not install in Opera browser however you can always double check. Do the following:

1. Start Opera browser.
2. Go to Tools > Extensions > Manage Extensions.
3. Find PremierOpinion extension.
4. Click Uninstall button.

Remove following files and folders of PremierOpinion on Windows

PremierOpinion files and folders:

C:\Program Files (x86)\PremierOpinion\
C:\Program Files (x86)\PremierOpinion\pmls.dll
C:\Program Files (x86)\PremierOpinion\pmls64.dll
C:\Program Files (x86)\PremierOpinion\pmropn.exe
C:\Program Files (x86)\PremierOpinion\pmropn32.exe
C:\Program Files (x86)\PremierOpinion\pmropn64.exe
C:\Program Files (x86)\PremierOpinion\pmservice.exe

PremierOpinion registry keys:

HKEY_LOCAL_MACHINE\System\CurrentControlSEt\Services\PremierOpinion
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\premieropinion
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{eeb86aef-4a5d-4b75-9d74-f16d438fc286}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\{6B9BAC03-451F-4F25-A5BC-793B2E477BF2} v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=6|Profile=Public|App=C:\Program Files (x86)\PremierOpinion\pmropn.exe|Name=pmropn.exe|
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\{146B77C0-7A2B-4288-8223-1B39EE1649F6} v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=17|Profile=Public|App=C:\Program Files (x86)\PremierOpinion\pmropn.exe|Name=pmropn.exe|
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run PremierOpinion = C:\windows\system32\pmropn64.exe -boot

Remove following files and folders of PremierOpinion on Mac

/Applications/PremierOpinion
/Library/LaunchDaemons/PremierOpinion.plist

How to block ads and pop-ups from PremierOpinion

AdGuard main window

AdGuard general settings

AdGuard browser assistant

PremierOpinion ads, in most cases, are caused by a program installed on your PC or add-on installed in browsers. However, sometimes it can appear on a clean computer when visiting a malicious website, using advertising script. Also, apps that generate “PremierOpinion” are themselves installed from pop-ups. To protect your PC and browsers from phishing websites, pop-up ads, banners, malicious scripts it is recommended to use AdGuard. Download free trial here:

Final tips

Be careful while surfing the internet and downloading software, as programs, like PremierOpinion, may become a real headache, as they are hard to remove and break your privacy. To keep safe from such threats we recommend you always use antivirus and one of the anti-malware programs available on the market. One of the best anti-spyware and anti-malware programs is SpyHunter 5. It can protect your PC from threats, like PremierOpinion.