What is Razer Ransomware
Razer is the name of a ransomware infection that runs encryption of data requesting victims to pay money for its return. Users infected with this virus will see their file names changed with a random string of characters, cybercriminals’ e-mail address (email@example.com), and .razer extension at the end. For instance, a file named
1.pdf that went through these changes will look something like this
1.pdf.[42990E91].[firstname.lastname@example.org].razer and reset its icon to blank. In order to decrypt the data, virus developers offer to follow their instructions provided within the readme-warning.txt text note.
::: Greetings :::
Q: Whats Happen?
A: Your files have been encrypted and now have the "razer" extension. The file structure was not damaged, we did everything possible so that this could not happen.
Q: How to recover files?
A: If you wish to decrypt your files you will need to pay in bitcoins.
Q: What about guarantees?
A: Its just a business. We absolutely do not care about you and your deals, except getting benefits. If we do not do our work and liabilities - nobody will cooperate with us. Its not in our interests.
To check the ability of returning files, you can send to us any 2 files with SIMPLE extensions(jpg,xls,doc, etc... not databases!) and low sizes(max 1 mb), we will decrypt them and send back to you. That is our guarantee.
Q: How to contact with you?
A: You can write us to our mailbox: email@example.com or firstname.lastname@example.org or email@example.com
Q: How will the decryption process proceed after payment?
A: After payment we will send to you our scanner-decoder program and detailed instructions for use. With this program you will be able to decrypt all your encrypted files.
Q: If I don’t want to pay bad people like you?
A: If you will not cooperate with our service - for us, its does not matter. But you will lose your time and data, cause only we have the private key. In practice - time is much more valuable than money.
DON'T try to change encrypted files by yourself!
If you will try to use any third party software for restoring your data or antivirus solutions - please make a backup for all encrypted files!
Any changes in encrypted files may entail damage of the private key and, as result, the loss all data.
It is said victims should contact the frauds using one of the e-mails (firstname.lastname@example.org, email@example.com, or firstname.lastname@example.org) and pay the ransom in bitcoins. To convince victims that they can be trusted, cybercriminals offer the so-called guarantee option where victims are allowed to send 2 files with simple extensions (max 1MB) and receive them decrypted for free. Many ransomware creators use this trick to prompt victims into paying the ransom and staying in contact with them. We highly recommend you avoid meeting the requests of the developers and recover your data using a backup, instead. Unfortunately, it is also less likely you will be able to decipher the encoded data using third-party decryption tools. Ciphers assigned by Razer Ransomware are cryptographically strong meaning third-party decryption is bare to help. On the contrary, employing third-party software may fail and result in permanent damage and therefore loss of the data. Cybercriminals are the only figures that wield the necessary keys to restore your data. However, it does not guarantee that crooks will return your data after paying the ransom. Many of them tend to fool their victims and not send any promised decryption tools. A better option would be to delete the virus and recover your data using backup copies of files. If there are no such available, you can still resort to some third-party tools and give them a try after all. All the instructions you need to delete Razor Ransomware, recover your data, and learn how the virus could sneak into your system, can be found below.
How Razer Ransomware infected your computer
- Download Razer Ransomware Removal Tool
- Get decryption tool for .razer files
- Recover encrypted files with Stellar Data Recovery Professional
- Restore encrypted files with Windows Previous Versions
- Restore files with Shadow Explorer
- How to protect from threats like Razer Ransomware
Download Removal Tool
To remove Razer Ransomware completely, we recommend you to use SpyHunter 5 from EnigmaSoft Limited. It detects and removes all files, folders, and registry keys of Razer Ransomware. The trial version of SpyHunter 5 offers virus scan and 1-time removal for FREE.
Alternative Removal Tool
To remove Razer Ransomware completely, we recommend you to use Norton Antivirus from Symantec. It detects and removes all files, folders, and registry keys of Razer Ransomware and prevents future infections by similar viruses.
Razer Ransomware files:
Razer Ransomware registry keys:
How to decrypt and restore .razer files
Use automated decryptors
Download Kaspersky RakhniDecryptor
Use following tool from Kaspersky called Rakhni Decryptor, that can decrypt .razer files. Download it here:
There is no purpose to pay the ransom because there is no guarantee you will receive the key, but you will put your bank credentials at risk.
Dr.Web Rescue Pack
Famous antivirus vendor Dr. Web provides free decryption service for the owners of its products: Dr.Web Security Space or Dr.Web Enterprise Security Suite. Other users can ask for help in the decryption of .razer files by uploading samples to Dr. Web Ransomware Decryption Service. Analyzing files will be performed free of charge and if files are decryptable, all you need to do is purchase a 2-year license of Dr.Web Security Space worth $120 or less. Otherwise, you don’t have to pay.
If you are infected with Razer Ransomware and removed from your computer you can try to decrypt your files. Antivirus vendors and individuals create free decryptors for some crypto-lockers. To attempt to decrypt them manually you can do the following:
Use Stellar Data Recovery Professional to restore .razer files
- Download Stellar Data Recovery Professional.
- Click Recover Data button.
- Select type of files you want to restore and click Next button.
- Choose location where you would like to restore files from and click Scan button.
- Preview found files, choose ones you will restore and click Recover.
Using Windows Previous Versions option:
- Right-click on infected file and choose Properties.
- Select Previous Versions tab.
- Choose particular version of the file and click Copy.
- To restore the selected file and replace the existing one, click on the Restore button.
- In case there is no items in the list choose alternative method.
Using Shadow Explorer:
- Download Shadow Explorer program.
- Run it and you will see screen listing of all the drives and the dates that shadow copy was created.
- Select the drive and date that you want to restore from.
- Right-click on a folder name and select Export.
- In case there are no other dates in the list, choose alternative method.
If you are using Dropbox:
- Login to the DropBox website and go to the folder that contains encrypted files.
- Right-click on the encrypted file and select Previous Versions.
- Select the version of the file you wish to restore and click on the Restore button.
How to protect computer from viruses, like Razer Ransomware, in future
1. Get special anti-ransomware software
Use ZoneAlarm Anti-Ransomware
Famous antivirus brand ZoneAlarm by Check Point released a comprehensive tool, that will help you with active anti-ransomware protection, as an additional shield to your current protection. The tool provides Zero-Day protection against ransomware and allows you to recover files. ZoneAlarm Anti-Ransomware is compatible with all other antiviruses, firewalls, and security software except ZoneAlarm Extreme (already shipped with ZoneAlarm Anti-Ransomware) or Check Point Endpoint products. The killer features of this application are: automatic file recovery, overwrite protection that instantly and automatically recovers any encrypted files, file protection that detects and blocks even unknown encryptors.
2. Back up your files
As an additional way to save your files, we recommend online backup. Local storage, such as hard drives, SSDs, flash drives, or remote network storage can be instantly infected by the virus once plugged in or connected to. Razer Ransomware uses some techniques to exploit this. One of the best services and programs for easy automatic online backup is iDrive. It has the most profitable terms and a simple interface. You can read more about iDrive cloud backup and storage here.
3. Do not open spam e-mails and protect your mailbox
Malicious attachments to spam or phishing e-mails are the most popular method of ransomware distribution. Using spam filters and creating anti-spam rules is good practice. One of the world leaders in anti-spam protection is MailWasher Pro. It works with various desktop applications and provides a very high level of anti-spam protection.