What is Snatch Ransomware

Snatch is another malicious piece discovered by Michael Gillespie and categorized as ransomware. This virus snatches your data by encrypting it with cryptographic algorithms. Once your files get locked, you will see a new extension appended to it right away (.snatch, .wbqczq, .gdjlosvtnib, .FileSlack). Full list of extension appended by Snatch Ransomware family:

For instance, normal 1.mp4 will be changed to 1.mp4.FileSlack or similarly. As usual, after the encryption process is completed, the ransomware drops a text file called Readme_Restore_Files.txt (in recent cases HOW TO RESTORE YOUR FILES.TXT).


Do not rename the ciphered files
Do not try to decrypt your data of the third-party software, it can cause constant data loss
You do not joke with files
To restore your files visit "hxxp://mydatasuperhero.com" website. This website is safe
If this website is not available use reserve website "hxxp://snatch24uldhpwrm.onion" in a TOR network. This website is safe. For visit of this website it is necessary to install Tor browser (hxxps://www.torproject.org)
Your login: -
Your password: -
Your BTC address: 1HsobDYQrg6U1X8uDjQFFFjoSAFVFhHgKU
If all websites are not available write to us on email of newrecoveryrobot@pm.me
You keep this information in secret

Hello! All your files are encrypted and only we can decrypt them.
Contact us:
Recoverybat@protonmail.com or Recoverybat@cock.li
Write us if you want to return your files - we can do it very quickly!
The header of letter must contain extension of encrypted files.
We always reply within 24 hours. If not - check spam folder, resend your letter or try send letter from another email service (like protonmail.com).
Do not rename or edit encrypted files: you may have permanent data loss.
To prove that we can recover your files, we am ready to decrypt any three files (less than 1Mb) for free (except databases, Excel and backups).
If you do not email us in the next 48 hours then your data may be lost permanently.

In this document, ransomware developers provide brief instructions on how to salvage your data. For this, you should contact them via attached e-mail to get further commands. Unfortunately, because Snatch Ransomware always updates and improves its algorithms, there is no free tool that can decrypt files ciphered by Snatch. Even if you venture to pay for software offered by cybercriminals, there is a high risk that you will be dumbed and hijacked. The only workable way to get your files back is delete Snatch Ransomware and copy your files back from external backups.

How Snatch Ransomware infected your computer

The most renowned method of distributing ransomware and other pieces is via e-mail spam techniques. Extortionists prove themselves to be official campaigns that share products and updates. By that, they tempt users into opening links or downloading files attached to received messages. If you did not expect such messages, then more likely they are infected with malware. Of course, there is a lot of newsletters that are delivered if you subscribed to them or registered on any website, but you have to differ them to not get caught off guard by fraudulent tricks. The easiest way to figure it out is to check if message contains JavaScript files, executables, MS Office documents, etc. If so, then we recommend you delete this message and do not respond to it in any way. Other infamous techniques are keyloggers, backdoors, trojans, unprotected RDP configuration, fake software cracking tools, and updaters. Check out our free guide to learn necessary tips on how to protect yourself from ransomware attacks below.

  1. Download Snatch Ransomware Removal Tool
  2. Get decryption tool for .snatch, .wbqczq, .gdjlosvtnib or .FileSlack files
  3. Recover encrypted files with Stellar Data Recovery Professional
  4. Restore encrypted files with Windows Previous Versions
  5. Restore files with Shadow Explorer
  6. How to protect from threats like Snatch Ransomware

Download Removal Tool

Download Removal Tool

To remove Snatch Ransomware completely, we recommend you to use Norton Antivirus from Symantec. It detects and removes all files, folders and registry keys of Snatch Ransomware and prevents future infections by similar viruses.

Alternative Removal Tool

Download SpyHunter 5

To remove Snatch Ransomware completely, we recommend you to use SpyHunter 5 from EnigmaSoft Limited. It detects and removes all files, folders, and registry keys of Snatch Ransomware. The trial version of SpyHunter 5 offers virus scan and 1-time removal for FREE.

Snatch Ransomware files:


Snatch Ransomware registry keys:

no information

How to decrypt and restore .snatch, .wbqczq, .gdjlosvtnib or .FileSlack files

Use automated decryptors

Download Kaspersky RakhniDecryptor

kaspersky dharma ransomware decryptor

Use following tool from Kaspersky called Rakhni Decryptor, that can decrypt .snatch, .wbqczq, .gdjlosvtnib or .FileSlack files. Download it here:

Download RakhniDecryptor

There is no purpose to pay the ransom because there is no guarantee you will receive the key, but you will put your bank credentials at risk.

Dr.Web Rescue Pack

Famous antivirus vendor Dr. Web provides free decryption service for the owners of its products: Dr.Web Security Space or Dr.Web Enterprise Security Suite. Other users can ask for help in the decryption of .snatch, .wbqczq, .gdjlosvtnib or .FileSlack files by uploading samples to Dr. Web Ransomware Decryption Service. Analyzing of files will be performed free of charge and if files are decryptable, all you need to do is purchase a 2-year license of Dr.Web Security Space worth $120 or less. Otherwise, you don’t have to pay.

If you are infected with Snatch Ransomware and removed it from your computer you can try to decrypt your files. Antivirus vendors and individuals create free decryptors for some crypto-lockers. To attempt to decrypt them manually you can do the following:

Use Stellar Data Recovery Professional to restore .snatch, .wbqczq, .gdjlosvtnib or .FileSlack files

stellar data recovery professional

  1. Download Stellar Data Recovery Professional.
  2. Click Recover Data button.
  3. Select type of files you want to restore and click Next button.
  4. Choose location where you would like to restore files from and click Scan button.
  5. Preview found files, choose ones you will restore and click Recover.
Download Stellar Data Recovery Professional

Using Windows Previous Versions option:

  1. Right-click on infected file and choose Properties.
  2. Select Previous Versions tab.
  3. Choose particular version of the file and click Copy.
  4. To restore the selected file and replace the existing one, click on the Restore button.
  5. In case there is no items in the list choose alternative method.

Using Shadow Explorer:

  1. Download Shadow Explorer program.
  2. Run it and you will see screen listing of all the drives and the dates that shadow copy was created.
  3. Select the drive and date that you want to restore from.
  4. Right-click on a folder name and select Export.
  5. In case there are no other dates in the list, choose alternative method.

If you are using Dropbox:

  1. Login to the DropBox website and go to the folder that contains encrypted files.
  2. Right-click on the encrypted file and select Previous Versions.
  3. Select the version of the file you wish to restore and click on the Restore button.

How to protect computer from viruses, like Snatch Ransomware, in future

1. Get special anti-ransomware software

Use ZoneAlarm Anti-Ransomware

Famous antivirus brand ZoneAlarm by Check Point released a comprehensive tool, that will help you with active anti-ransomware protection, as an additional shield to your current protection. The tool provides Zero-Day protection against ransomware and allows you to recover files. ZoneAlarm Anti-Ransomware is compatible with all other antiviruses, firewalls, and security software except ZoneAlarm Extreme (already shipped with ZoneAlarm Anti-Ransomware) or Check Point Endpoint products. The killer features of this application are: automatic file recovery, overwrite protection that instantly and automatically recovers any encrypted files, file protection that detects and blocks even unknown encryptors.

Download ZoneAlarm Anti-Ransomware

2. Back up your files

idrive backup

As an additional way to save your files, we recommend online backup. Local storages, such as hard drives, SSDs, flash drives or remote network storages can be instantly infected by the virus once plugged in or connected to. Snatch Ransomware uses some techniques to exploit this. One of the best services and programs for easy automatic online backup is iDrive. It has the most profitable terms and simple interface. You can read more about iDrive cloud backup and storage here.

3. Do not open spam e-mails and protect your mailbox

mailwasher pro

Malicious attachments to spam or phishing e-mails is most popular method of ransomware distribution. Using spam filters and creating anti-spam rules is good practice. One of the world leaders in anti-spam protection is MailWasher Pro. It works with various desktop applications, and provides very high level of anti-spam protection.

Download MailWasher Pro
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James Kramer
Hello, I'm James. My website Bugsfighter.com, a culmination of a decade's journey in the realms of computer troubleshooting, software testing, and development. My mission here is to offer you comprehensive, yet user-friendly guides across a spectrum of topics in this niche. Should you encounter any challenges with the software or the methodologies I endorse, please know that I am readily accessible for assistance. For any inquiries or further communication, feel free to reach out through the 'Contacts' page. Your journey towards seamless computing starts here