How to remove “You’ve Made The 5-billionth Search” pop-up scam

What is “You’ve Made The 5-billionth Search” pop-up scam

You’ve Made The 5-billionth Search is a message presented on one of many scam pages. The target of such messages is to fool inexperienced users into thinking that they are the winners of unique giveaways. Being on this page, users can see a friendly-environment with lots of particles flying around to make the scam look much more authentic. It also displays information about previous winners (Brad Jenkins) with Samsung KU6179 Ultra HD TV. Users, who have ostensibly been nominated for the winning spots, are offered to randomly choose one of the 3 gifts. After doing so, the site will more likely redirect you to the prize page. Oftentimes this is a brand new iPhone or Samsung smartphones. If you accept the gift, you will face another fake web-site asking to enter personal details (name, delivery address, banking info, etc.). You should never give such information to web-sites that that. Otherwise, it can be collected and sold to cybercriminals for revenue purposes. Thus, if you see the “You’ve Made The 5-billionth Search” pop-up scam repeatedly, it is necessary to scan for unwanted software on your PC and delete it as soon as possible. Below, you will find instructions to do this.

How “You’ve Made The 5-billionth Search” pop-up scam infected your computer

Because such pages cannot operate on their own, they are usually backed by adware programs that can be installed on your system. The penetration of unwanted software usually happens when downloading pirated or cracked programs. During the installation of them, there are “Advanced” or “Custom” sections offering to select/deselect additional apps by the developers. Sometimes this option is not available and already camouflaged inside of the setup. This means that users are not able to spot out and disable the suspicious software, which therefore gets installed without users’ consent. To minimize the risk of getting infected with similar threats, we recommend you avoid downloads from unreliable resources. Being self-aware is always the key to your safety.

1. Download Removal Tool
2. Remove/Uninstall unwanted apps, that may cause You’ve Made The 5-billionth Search pop-ups from Control Panel and Applications
3. Remove unwanted extensions, that may cause You’ve Made The 5-billionth Search pop-ups from browsers
4. Reset browser settings
5. Block You’ve Made The 5-billionth Search pop-ups
6. How to protect from threats like You’ve Made The 5-billionth Search pop-up

Remove unwanted programs, that may cause “You’ve Made The 5-billionth Search” pop-ups from Control Panel or Applications

To start removing unwanted program you should uninstall them using Control Panel. It can be present by different names. It should uninstall correctly, however, we recommend you to use IObit Uninstaller or CleanMyMac to clean leftover items after uninstalling. Here are instructions for Windows XP, Windows 7, Windows 8, Windows 10, Windows 11 and Mac.

Remove unwanted program from Windows XP:

1. Click on Start button.
2. Choose Control Panel.
3. Click Add or Remove Programs.
4. Find recently installed suspicious program.
5. Click Uninstall.

Remove unwanted program from Windows 7:

1. Click Start button.
2. Then go to Control Panel.
3. Click Uninstall a Program.
4. Find recently installed suspicious program and click Uninstall.

Remove unwanted program from Windows 8:

1. Hover mouse pointer to the bottom-right corner to see Menu.
2. Click Search.
3. After that click Apps.
4. Then Control Panel.
5. Click Uninstall a Program under Programs.
6. Find recently installed suspicious program, click Uninstall.

Remove unwanted program from Windows 10:

There are 2 ways to uninstall unwanted program from Windows 10

Way one

1. Click on the Start button.
2. In opened menu choose Settings.
3. Click on the System tile.
4. Click Apps & features and locate recently installed suspicious program in the list.
5. Click on it and then click Uninstall button near it.

Way two (classic)

1. Right-click on the Start button.
2. In opened menu choose Programs and Features.
3. Locate recently installed suspicious program in the list.
4. Click on it and then click Uninstall button above.

Remove unwanted program from Windows 11:

1. Right-click on the Start button.
2. In opened menu choose Settings.
3. Click on the Apps tab on the left side.
4. Click Apps & features and locate recently installed suspicious program in the list.
5. Click on 3-dots icon near it and then click Uninstall button near it.
6. Depending on the type of application (Windows Store app or classic Win32 app) it will be removed immediately or you will need to confirm the action and go through standard uninstall procedure.

Remove unwanted program from Mac:

1. In the Finder sidebar, click Applications.
2. unwanted program might have an Uninstaller.
3. Otherwise, drag unwanted program from the Applications folder to the Trash (located at the end of the Dock).
4. Then choose Finder > Empty Trash.

Cannot uninstall unwanted program in Windows

In some cases, program unwanted program won’t uninstall and gives you a message that “You do not have sufficient access to uninstall “unwanted program” Please, contact your system administrator” when you try to remove it from Control Panel or “Access denied” error when removing the unwanted programs’ folder and files. This happens because the process or service does not allow you to do it. In this case, I will recommend you to use SpyHunter 5 or Malwarebytes AntiMalware or uninstall unwanted program in Safe Mode. To boot in Safe Mode do the following:

1. Reboot your computer.
2. While it starts booting type F8 button.
3. This will open Advanced Boot Options menu.
4. Choose Safe Mode and wait until Windows loads.
5. Go to Control Panel > Uninstall a program and remove recently installed suspicious program

>> See detailed instructions and video tutorial on how to boot in Safe Mode

Cannot uninstall unwanted program in MacOS

If you can’t uninstall unwanted app related to “You’ve Made The 5-billionth Search” pop-up from MacOS using instructions above, or it keeps coming back, you can use free AppCleaner for Mac to remove all residual data and libraries of the app. Follow instructions below:

1. Download free AppCleaner.
2. Drag unwanted app from Applications folder to AppCleaner window.
3. Choose files and folders you want to remove along with unwanted app.
4. Click Delete button.

Remove malicious add-ons from your browsers

Uninstalling unwanted program from Control Panel often does not bring the desired effect. It sometimes has a browser extension and it may still be active in Safari, Google Chrome, and Mozilla Firefox. Here are instructions on how to remove extension related to “You’ve Made The 5-billionth Search” pop-up from your browsers manually.

Google Chrome:

1. Start Google Chrome browser
2. In address box type (or copy-paste) chrome://extensions.
3. Find suspicious extension.
4. Click the Remove button to remove them.
5. Also remove other suspicious extensions from the list.

Mozilla Firefox:

1. Start Mozilla Firefox browser.
2. In address box type (or copy-paste) about:addons.
3. Find suspicious extension.
4. Click three-dots icon near it and choose Remove in the menu.
5. In opened dialog window click Remove button to confirm the action.
6. Remove all suspicious extensions from the list.

Safari:

1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
2. Click Extensions tab.
3. Find suspicious extension.
4. Click Uninstall button to remove it.

Microsoft Edge:

1. Start Microsoft Edge browser.
2. In address box type (or copy-paste) edge://extensions.
3. Find suspicious extension.
4. Click Remove link under the name of extension.
5. In opened dialog window click Remove button to confirm the action.
6. Remove all suspicious extensions from the list.

Internet Explorer (9, 10, 11):

Note: There is no feature to remove browser extensions from browser in latest version of Internet Explorer. To remove suspicious add-on from Internet Explorer, please, perform instructions for uninstalling program from Control Panel. To disable unwanted add-on, please, do the following:

1. Open Internet Explorer.
2. Click on gear/asterisk icon in the top-right corner.
3. In opened menu Manage Add-ons.
4. Select Toolbars and Extensions.
5. Click Disable suspicious extension.
6. Also disable other suspicious extensions from the list.

Opera Browser:

Generally, such extensions does not install in Opera browser however you can always double check. Do the following:

1. Start Opera browser and click on Opera icon in the top-left corner.
2. Choose Extensions > Extensions.
3. Find suspicious extension.
4. Click Details button and scroll down to the bottom.
5. Click Remove extension link and confirm the action by clicking Remove button on opened dialog window.
6. Also remove other suspicious extensions from the list.

Reset browsers settings (homepage, default search)

To make sure there are no malicious settings in your browsers, that may cause “You’ve Made The 5-billionth Search” pop-ups, please, do the following:

Google Chrome:

1. Start Google Chrome browser
2. In address box type (or copy-paste) chrome://settings.
3. On the left panel expand Advanced options.
4. Choose Reset and clean up.
5. Click on Restore settings to their original defaults link and confirm by clicking Reset button.

Google Chrome > Settings > Advanced

Reset and clean up

Reset Google Chrome

Mozilla Firefox:

1. Start Mozilla Firefox browser.
2. In address box type (or copy-paste) about:support.
3. Click Refresh Firefox… button.
4. Click Refresh Firefox button in opened dialog window to confirm.

Reset Safari:

1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
2. Go to the Privacy section of Safari’s preferences.
3. Click Remove All Website Data button.
4. In opened window click Remove Now button to remove data stored by websites in Safari.
5. Go to the Advanced section of Safari’s preferences.
6. Click the Show Develop menu in menu bar option.
7. In the menu click Develop and select Empty Caches from this menu.
8. Again, go to Safari menu and choose Clear History….
9. Choose to clear all history and click Clear History button.

Microsoft Edge:

1. Start Microsoft Edge browser
2. Click on 3-dots icon in the top-right corner and choose Settings.
3. On the left panel find and click Reset settings option.
4. Click on Restore settings to their default values link and confirm by clicking Reset button.

Internet Explorer (9, 10, 11):

1. Start Internet Explorer.
2. Click on gear/asterisk icon in the top-right corner.
3. In opened menu choose Internet options.
4. Click Advanced tab.
5. Click Reset button.
6. Choose Delete personal settings and click Reset.

Opera Browser:

1. Start Opera browser and click on Opera icon in the top-left corner.
2. Choose Settings and click Advanced on the left side and choose Browser.
3. Scroll down to the very bottom and click on Restore settings to their original defaults link.
4. Confirm by clicking Reset button.

How to block “You’ve Made The 5-billionth Search” pop-ups

AdGuard main window

AdGuard general settings

AdGuard browser assistant

“You’ve Made The 5-billionth Search” pop-ups, in some cases, are caused by a program installed on your PC or an add-on installed in browsers. However, sometimes it can appear on a clean computer when visiting a malicious website, using an advertising script. To protect your PC and browsers from phishing websites, pop-up ads, banners, malicious scripts it is recommended to use AdGuard. Download free trial here:

Final tips

Be careful surfing the internet and downloading software, as threats, like “You’ve Made The 5-billionth Search” pop-up, may become a real headache as they are hard to get rid of and can break your privacy. To keep safe from such threats we recommend you always use antivirus and one of the anti-malware programs available on the market. One of the best anti-spyware and anti-malware programs is SpyHunter 5. It can protect your PC from threats, causing “You’ve Made The 5-billionth Search” pop-ups.