What is Pump Ransomware
After Pump Ransomware attacks your system, all data become chained by strong algorithms restricting access to it. The malware appends .pump extension to the files it encodes. For example, a file like
1.mp4 will acquire a new look of
1.mp4.pump and reset its original icon. The extension applied in the end means that your files are under encryption. Such modifications are usually accompanied by the creation of ransom instructions. In our case, the virus drops a text file called README.txt that will help you recover the files.
YOUR NETWORK HAS BEEN HACKED AND ALL DATA IS ENCRYPTED
Also a lot of sensitive data has been downloaded from your network
>>>>>>>>>>>>>firstname.lastname@example.org<;<<<<<<<<<<<< [redacted id]
The content presented inside is short, cybercriminals only attached their e-mail address to call victims into contacting them. Then, they will supposedly give further instructions on how to purchase the decryption software. No matter how far the price goes, complying with the requests of swindlers is risky - they may become foolish in their promises and leave you no tools even after making a payment. Unfortunately, third-party software is not 100% capable of recovering the compromised data, but you should give it a try after removing Pump Ransomware from your computer in our tutorial below. Also, if you have an external copy of encrypted files, it will be helpful in recovering data completely.
How Pump Ransomware infected your computer
Ransomware infections are famously-spread via e-mail spam messages. Cybercriminals send them to millions of people with malicious attachments included inside. The goal is to tempt users into opening/downloading them by marking the letters with labels of high priory and importance. Sometimes the spam messages may be disguised as fake representatives of delivery firms that instruct you to click on links leading to download pages. Beware such content and never interact with it, unless you are sure it is legitimate and safe. Besides that, there are other distribution vectors we have not mentioned just yet - trojans, unprotected RDP configuration, backdoors, keyloggers, fake software cracking tools, and updates. Remember that all of the methods target users with inexperience and uncarefulness during the browsing activity. This is why you should keep track of what you are visiting on the web to not get caught by malware like Puma. You can read our guide below to learn more about ways to secure yourself from similar threats in the future.
- Download Pump Ransomware Removal Tool
- Get decryption tool for .pump files
- Recover encrypted files with Stellar Data Recovery Professional
- Restore encrypted files with Windows Previous Versions
- Restore files with Shadow Explorer
- How to protect from threats like Pump Ransomware
Download Removal Tool
To remove Pump Ransomware completely, we recommend you to use Norton Antivirus from Symantec. It detects and removes all files, folders, and registry keys of Pump Ransomware and prevents future infections by similar viruses.
Alternative Removal Tool
To remove Pump Ransomware completely, we recommend you to use SpyHunter 5 from EnigmaSoft Limited. It detects and removes all files, folders, and registry keys of Pump Ransomware. The trial version of SpyHunter 5 offers virus scan and 1-time removal for FREE.
Pump Ransomware files:
Pump Ransomware registry keys:
How to decrypt and restore .pump files
Use automated decryptors
Download Kaspersky RakhniDecryptor
Use following tool from Kaspersky called Rakhni Decryptor, that can decrypt .pump files. Download it here:
There is no purpose to pay the ransom because there is no guarantee you will receive the key, but you will put your bank credentials at risk.
Dr.Web Rescue Pack
Famous antivirus vendor Dr. Web provides free decryption service for the owners of its products: Dr.Web Security Space or Dr.Web Enterprise Security Suite. Other users can ask for help in the decryption of .pump files by uploading samples to Dr. Web Ransomware Decryption Service. Analyzing of files will be performed free of charge and if files are decryptable, all you need to do is purchase a 2-year license of Dr.Web Security Space worth $120 or less. Otherwise, you don't have to pay.
If you are infected with Pump Ransomware and removed it from your computer you can try to decrypt your files. Antivirus vendors and individuals create free decryptors for some crypto-lockers. To attempt to decrypt them manually you can do the following:
Use Stellar Data Recovery Professional to restore .pump files
- Download Stellar Data Recovery Professional.
- Click Recover Data button.
- Select type of files you want to restore and click Next button.
- Choose location where you would like to restore files from and click Scan button.
- Preview found files, choose ones you will restore and click Recover.
Using Windows Previous Versions option:
- Right-click on infected file and choose Properties.
- Select Previous Versions tab.
- Choose particular version of the file and click Copy.
- To restore the selected file and replace the existing one, click on the Restore button.
- In case there is no items in the list choose alternative method.
Using Shadow Explorer:
- Download Shadow Explorer program.
- Run it and you will see screen listing of all the drives and the dates that shadow copy was created.
- Select the drive and date that you want to restore from.
- Right-click on a folder name and select Export.
- In case there are no other dates in the list, choose alternative method.
If you are using Dropbox:
- Login to the DropBox website and go to the folder that contains encrypted files.
- Right-click on the encrypted file and select Previous Versions.
- Select the version of the file you wish to restore and click on the Restore button.
How to protect computer from viruses, like Pump Ransomware, in future
1. Get special anti-ransomware software
Use ZoneAlarm Anti-Ransomware
Famous antivirus brand ZoneAlarm by Check Point released a comprehensive tool, that will help you with active anti-ransomware protection, as an additional shield to your current protection. The tool provides Zero-Day protection against ransomware and allows you to recover files. ZoneAlarm Anti-Ransomware is compatible with all other antiviruses, firewalls, and security software except ZoneAlarm Extreme (already shipped with ZoneAlarm Anti-Ransomware) or Check Point Endpoint products. The killer features of this application are: automatic file recovery, overwrite protection that instantly and automatically recovers any encrypted files, file protection that detects and blocks even unknown encryptors.
2. Back up your files
As an additional way to save your files, we recommend online backup. Local storages, such as hard drives, SSDs, flash drives, or remote network storages can be instantly infected by the virus once plugged in or connected to. Pump Ransomware uses some techniques to exploit this. One of the best services and programs for easy automatic online backup is iDrive. It has the most profitable terms and a simple interface. You can read more about iDrive cloud backup and storage here.
3. Do not open spam e-mails and protect your mailbox
Malicious attachments to spam or phishing e-mails are the most popular method of ransomware distribution. Using spam filters and creating anti-spam rules is good practice. One of the world leaders in anti-spam protection is MailWasher Pro. It works with various desktop applications and provides a very high level of anti-spam protection.