How to remove V9.com

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What is V9.com

V9.com by ELEX Technology is adware and browser hijacker, that originates from China. It infects Google Chrome, Mozilla Firefox, Internet Explorer and Safari browsers. V9.com has several versions and appearances. For example: Myv9.com, en.v9.com, safe.v9.com, search.v9.com and others. V9.com contains shortcuts to shopping sites, social networks and is filled with ads and pop-ups. V9.com search engine redirects your searches to search.yahoo.com, but search results may be phishing and contain links to untrusted sites. Some versions of V9.com hijack browser shortcuts on the desktop and start menu. It adds url “http://www.v9.com” into the target field of browser shortcuts. When users opens any browser using infected shortcut, v9.com opens as homepage every single time. To remove V9.com from computer and browsers and restore browser settings use instructions below.

v9.com hijacker

How V9.com infected your PC

V9.com installs on computers without direct users consent. Instead it uses vague wording and tangled user agreements to make user install the software. Commonly, it happens during installing freeware programs. Installation wizard offers you windows with checkboxes to install optional components. Usually it is stated “make v9.com my default homepage and search engine”. Or some free program offers you to install v9.com in the text of user agreement with “Decline” and “Accept” buttons. Antivirus programs will not detect infection by V9 hijacker and you need to use special programs called antimalware. One of the best is SpyHunter Malware Suite. Download it to remove V9.com and all its entries on your computer.

Download V9.com Removal Tool

Download Removal Tool

To remove V9.com completely we recommend you to use SpyHunter from EnigmaSoft Limited. It detects and removes all files, folders and registry keys of V9.com and several millions of other adware, hijackers, toolbars.

Remove V9.com manually for free

Here is manual step-by-step tutorial for full V9.com removal from your computer. This works 99% and was checked with the latest versions of V9.com installer on operating systems with latest updates and browser versions.

Remove V9.com from Control Panel

To start removing V9.com you should uninstall it using Control Panel. It can be present by different names – “V9Shortcut” or just “V9.com”. It should uninstall correctly, however, we recommend you to use IObit Uninstaller Pro to clean leftover items after uninstalling. Here are instructions for Windows XP, Windows 7 and Windows 8.

Attention: Also search for this aliases of Results Hub.

V9 Homepage Uninstaller
V9 HomeTool
Deinstalator Strony V9
V9Shortcut

Remove V9.com from Windows XP:

  1. Click on Start button.
  2. Choose Control Panel.
  3. Click Add or Remove Programs.
  4. Find V9.com or search for other suspicious entries.
  5. Click Uninstall.

Remove V9.com from Windows 7:

  1. Click Start button.
  2. Then go to Control Panel.
  3. Click Uninstall a Program.
  4. Find V9.com or search for other suspicious entries and click Uninstall.

Remove V9.com from Windows 8:

  1. Hover mouse pointer to the bottom-right corner to see Menu.
  2. Click Search.
  3. After that click Apps.
  4. Then Control Panel.
  5. Click Uninstall a Program under Programs.
  6. Find V9.com or search for other suspicious entries, click Uninstall.

Remove V9.com from Windows 10:

There are 2 ways to uninstall V9.com from Windows 10

Way one
  1. Click on the Start button.
  2. In opened menu choose Settings.
  3. Click on the System tile.
  4. Click Apps & features and locate V9.com or search for other suspicious entries in the list.
  5. Click on it and then click Uninstall button near it.
Way two (classic)
  1. Right-click on the Start button.
  2. In opened menu choose Programs and Features.
  3. Locate V9.com or search for other suspicious entries in the list.
  4. Click on it and then click Uninstall button above.

Cannot uninstall V9.com

In some cases V9.com won’t uninstall and gives you message that “You do not have sufficient access to uninstall V9.com. Please, contact your system administrator” when you try to remove it from Control Panel or “Access denied” error when removing V9.com folder and files. This happens, because process or service does not allow you to do it. In this case I will recommend you to use SpyHunter or Malwarebytes AntiMalware or uninstall V9.com in Safe Mode. To boot in Safe Mode do the following:

  1. Reboot your computer.
  2. While it starts booting type F8 button.
  3. This will open Advanced Boot Options menu.
  4. Choose Safe Mode and wait until Windows loads.
  5. Go to Control Panel > Uninstall a program and remove V9.com or search for other suspicious entries

>> See detailed instructions and video tutorial on how to boot in Safe Mode

Remove malicious add-ons from your browsers

Uninstalling V9.com from Control Panel often does not bring desired effect. It sometimes have browser extension and it may still be active in Google Chrome and Mozilla Firefox. Here are instructions on how to remove V9.com related extension from your browsers manually.

Google Chrome:

  1. Start Google Chrome browser
  2. In address box type (or copy-paste) chrome://extensions/.
  3. Find suspicious extensions.
  4. Click the trash can icon to remove them.
  5. Also remove other suspicious extensions from the list.

Mozilla Firefox:

  1. Start Mozilla Firefox browser.
  2. In address box type (or copy-paste) about:addons.
  3. Choose suspicious extension.
  4. Click Disable or Remove button.
  5. Remove all suspicious extensions from the list.

Internet Explorer (9, 10, 11):

Note: There is no feature to remove browser extensions from browser in latest version of Internet Explorer. To remove V9.com from Internet Explorer, please, perform instructions for uninstalling program from Control Panel. To disable V9.com, please, do the following:

  1. Open Internet Explorer.
  2. Click on gear/asterisk icon in the top-right corner.
  3. In opened menu Manage Add-ons.
  4. Select Toolbars and Extensions.
  5. Click Disable V9.com.
  6. Also disable other suspicious extensions from the list.

Opera Browser:

Generally, V9.com does not install in Opera browser however you can always double check. Do the following:

  1. Start Opera browser.
  2. Go to Tools > Extensions > Manage Extensions.
  3. Find V9.com extension.
  4. Click Uninstall button.
  5. Also remove other suspicious extensions from the list.

Reset browsers settings (homepage, default search)

V9.com installs search engine that hijacks your browsers. Here is instruction to reset your browsers homepage, newtab and search engine to default values.

Google Chrome:

  1. Start Google Chrome browser
  2. In address box type (or copy-paste) chrome://settings/.
  3. Scroll down and find Show advanced settings link.
  4. Click on it and scroll down to the bottom again.
  5. Click Reset browser settings button and click Reset to confirm.

Mozilla Firefox:

  1. Start Mozilla Firefox browser.
  2. In address box type (or copy-paste) about:support.
  3. Click Reset Firefox… button.
  4. Click Reset Firefox to confirm.

Internet Explorer (9, 10, 11):

  1. Start Internet Explorer.
  2. Click on gear/asterisk icon in the top-right corner.
  3. In opened menu choose Internet options.
  4. Click Advanced tab.
  5. Click Reset button.
  6. Choose Delete personal settings and click Reset.

Opera Browser:

  1. Close Opera and open command prompt from the start menu.
  2. Type following command del %AppData%\Opera\Opera\operaprefs.ini
  3. Start Opera.

Remove following files and folders

V9.com files:


v9idg.exe
v9dvi.exe
v9fft.exe
v9ins.exe
v9iob.exe
v9slb.exe
v9sof.exe
v9avc-1.exe
v9bnd.exe
v9cor.exe
v9fft.exe
v9idd.exe
v9mdg.exe
v9tti.exe
v9v9tb.exe
v9vei.exe
v9wnf.exe
shortcutmenu.exe
_gdp.exe

V9.com folders:


C:\Program Files\v9soft\
C:\Program Files\V9Shortcut\

Alternative way to remove adware browser extensions and reset browser settings

avast browser cleanup For safe and effective browser extension removal use avast! Browser Cleanup utility. Run it with administrator privileges and remove all extensions with bad rating including related to V9.com. You can also reset your browser settings for each of your browsers: Internet Explorer, Google Chrome, Mozilla Firefox.

Download Browser Cleanup

Cleaning browsers shortcuts

shortcut cleaner You can clean your browser shortcuts manually right-clicking on your browser icon, choosing “Properties” and removing hijacker address from “Target” field (leave just the path to your browser). However it is easier to use free Shortcut Cleaner from BleepingComputer. Download it here – its FREE:

Download Shortcut Cleaner

Final tips

Be careful surfing the internet and downloading software, as programs like V9.com may become a real headache as they are hard to remove and break your privacy. To keep safe from such threats we recommend you always use antivirus and one of antimalware programs available on the market. One of the best anti-spyware and antimalware programs is SpyHunter. It can protect your PC from threats like V9.com.

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