malwarebytes banner

Tutorials

Useful tutorials on various PC troubleshooting topics. Video tutorials.

How to fix Windows Update error 0x80071ab1

0
0x80071ab1 (ERROR_LOG_GROWTH_FAILED) is a Windows error that makes its presence known after trying to install updates related to .NET Framework 3.5. It is known to occur on Windows 11 - a new OS edition released by Microsoft quite recently. Users may see this error abruptly at any point of update installation. Retrying to perform the process again is likely to keep resulting in exactly the same error with no further development. Alike many other issues of such nature, the 0x80071ab1 code can be caused by corrupted or missing system files, glitched or damaged Windows update components, and other system issues as well. Below, we shed some light on all potential reasons along with solutions for them. Follow carefully as some methods will require extra attention and dedication as well.

How to remove Anime Ransomware and decrypt .anime files

0
Anime is the name of a cryptovirus. It is designed to render system-stored data inaccessible and no longer operatable. Users infected with ransomware can see the encryption process by looking at the restricted files - all of them end up changed with the .anime extension. For instance, a file like 1.pdf will be altered to 1.pdf.anime and reset its original icon as well. After getting things done with encryption, the virus pitches ransom instructions on how to recover the data. They can be found inside of a text file called I_LOVE_ANIME.txt. As stated in the note, victims have 2 days to contact cybercriminals at zdarovachel@gmx.at and pay for the decryption of files. Should victims fail to meet the allocated deadline, all the encrypted data will be published on dark web resources for future abuse. In addition, ransomware developers also advise against modifying the files or trying to decrypt them without cybercriminals. At the moment of writing this article, there is no guaranteed way to decrypt data for free without the help of initial developers.

How to fix iPhone (iTunes) error 14

0
If you see this kind of message while trying to update or restore your IOS device through iTunes, "The iPhone [device name] could not be restored. An unknown error occurred (14)." or "The iPhone [device name] could not be updated. An unknown error occurred (14).", then you have arrived at the right guide that will show you how to deal with this issue and manage to update or restore the device eventually. In general, there is no single reason entitled to its appearance. The error may pop due to a number of reasons different in each individual case - badly connected USB cable, outdated software, system glitch, insufficient memory, compatibility issues, and other possible causes as well. Now, let's hop into the guidelines below. We encourage you to try each step in the sequence offered below until the issue gets finally resolved.

How to remove Kashima Ransomware and decrypt .KASHIMA files

0
Kashima (KashimaWare) is a ransomware program - the type of malicious software designed to encrypt data and demand money for its return. Unlike other infections of this kind, the virus targets specific and quite unusual file formats - .config, .cfg, .js, .NOOB, .lua, .lw, and .tryme as well. It therefore modifies them with the .KASHIMA extension. For instance, a file like 1.js will change to 1.js.KASHIMA, 1.cfg to 1.cfg.KASHIMA and so forth with other affected data. As soon as this process gets done, Kashima displays a pop-up message (KashimaWare WARNING!) accross the whole screen.

How to fix Windows 10/11 Update error 0xc1900101

0
0xc1900101 is a Windows error that pops while trying to install new updates or upgrade to Windows 11 using Installation Assistant. Failed installation is sometimes followed by messages like "Attempting to recover installation" and "Undoing changes made to your computer". It is also worth mentioning that 0xc1900101 may be presented with different suffixes when using Installation Assistant. This issue has no single reason for its occurrence. A broad spectrum of reasons has been involved in causing 0xc1900101 to pop - old drivers, insufficient disk space for OS upgrade, third-party conflicts, corrupted system elements, disk errors, and even outdated BIOS firmware. All of these causes are quite individualistic having a different impact on each person facing the error. In most cases, the error has been successfully solved using basic and non-complicated methods. We hope it will be no different for you. Follow our guidelines below to try each available method until it resolves the 0xc1900101 error.

How to fix iPhone (iTunes) error 9006

0
Error 9006 is very similar to other iPhone issues (2015, 1110, 3194) we have discussed in previous troubleshooting articles so far. It appears when trying to update or restore an IOS device using the iTunes service. This is the message users receive while facing the error - ”There was a problem downloading the software for the iPhone ”iPhone”. An unknown error occurred (9006)”. It, therefore, stops users from successfully reaching the desired action, be it an update or reset from scratch. Error 9006 was examined to occur due to various reasons. Some of them are Connection issues, Outdated software, System bug, Third-party incompatibilities, and other causes as well. Below, we dedicated separate steps to all of these reasons that should potentially resolve the issue. Make sure you try each of the written methods to not miss a working solution.

How to remove Sorryitsjustbusiness Ransomware and decrypt your files

0
Sorryitsjustbusiness is the name of a ransomware virus. Alike other infections of this type, it encrypts personal data and blackmails victims into paying a ransom. The encryption process may be easily spotted by looking at affected files. Sorryitsjustbusiness changes their original extensions to random characters and resets icons to blank. To illustrate, a file like 1.pdf may change to 1.pdf.ws9y, 1.png to 1.png.kqfb, and so forth with other random extensions and files. Following successful encryption, the virus creates a text note called read_it.txt and installs new desktop wallpapers. Both text note and wallpapers display information on how to recover the data. Victims are said it is necessary to buy an exclusive key to decrypt their files. The cost of this key is whopping 150,000$ to be paid in Bitcoin to the attached crypto address. After the transfer is made, victims should inform the swindlers by sending a message to their e-mail address (sorryitsjustbusiness@protonmail.com). If victims fail to do this within 24 hours after getting infected, the price for decryption will double. It is also mentioned that encrypted files will be deleted after 48 hours of victims' inaction. Based on the demanded amount of ransom, we can then assume that Sorryitsjustbusiness's aim is set on companies with a good level of earnings. As a rule, it is not advised to trust cybercriminals and pay the ransom they want.

How to fix iPhone (iTunes) error 2015

0
Error 2015 is one of many iPhone issues that appears while trying to restore a device through iTunes. The reason why it occurs has no general explanation, but may be related to bugs with software not letting your iPhone establish proper communication with iTunes. Victims of this error receive a stop message saying "The iPhone could not be restored. An unknown error occurred (2015)". Some devices get stuck in the boot loop forcing users to see their screen struck in the same place. Such an error may also be faced by other IOS owners like iPad or iPod. Fixing the issue should not be a big problem as long as you know the right tools to use. Follow our guide to use them and restore your device successfully.