What is Cleanserp.net

Cleanserp.net is web page that imitates look and functionality of popular search engines, and is used by browser hijackers to set up as homepage and default search engine. Mainly, hijacker affects Google Chrome, Mozilla Firefox and Internet Explorer. Cleanserp can be transcribed as “clean search engine result page”, however all it does from the user point of view – redirects queries to Google.com. Their slogan “The search engine that respects your privacy” is false statement, as it was made solely to collect online behavior data from users and drive traffic to third party websites. Additionally, Cleanserp.net may hijack browser shortcuts, in the way, that every time you click on it, hijacker page will be opened on a new tab. We prepared useful instructions to help you remove Cleanserp.net from browsers in Windows 10, Windows 8, Windows 7.

cleanserp.net hijacker

How Cleanserp.net infected your PC

Like any other typical hijacker Cleanserp.net installs along with freeware. Most times it happens, because users don’t pay attention to user agreements and installation conditions hidden under “Advanced” or “Custom” options. However, sometimes, hijacker can be forcefully installed in browsers like a virus. Unfortunately, standard antiviruses like Norton, Kaspersky, Microsoft, Avira etc. cannot detect and remove Cleanserp.net or prevent infection. In order to remove Cleanserp.net and fix browser setting use SpyHunter 5 or Malwarebytes AntiMalware.

Download Removal Tool

Download Removal Tool

compatible with microsoft

To remove Cleanserp.net completely we recommend you to use SpyHunter 5 from EnigmaSoft Limited. It detects and removes all files, folders and registry keys of Cleanserp.net and several millions of other adware, hijackers, toolbars.

Remove Cleanserp.net manually for free

Here is manual step-by-step tutorial for full Cleanserp.net removal from your computer. This works 99% and was checked with the latest versions of Cleanserp.net installer on operating systems with latest updates and browser versions.

Note: Cleanserp.net can be installed as Google Chrome extension as Administrator (you may see Installed by enterprise policy inscription near it), and this will not allow removal. Therefore, before starting removal process, perform these actions:

  1. Start the Command Prompt by clicking the Start menu button and typing command prompt (or just searching for “command prompt” in Windows 10 search field). Right click on the Command Prompt result and choose Run as Administrator.
  2. start command prompt as administrator

  3. Type in and execute the following commands:

    rd /S /Q "%WinDir%\System32\GroupPolicyUsers"
    rd /S /Q "%WinDir%\System32\GroupPolicy"
    gpupdate /force

  4. update group policy in windows

Remove Cleanserp.net from Control Panel

To start removing Cleanserp.net you should uninstall it using Control Panel. It can be present by different names – “Cleanserp.net”. It should uninstall correctly, however, we recommend you to use IObit Uninstaller to clean leftover items after uninstalling. Here are instructions for Windows XP, Windows 7 and Windows 8.

Remove Cleanserp.net from Windows XP:

  1. Click on Start button.
  2. Choose Control Panel.
  3. Click Add or Remove Programs.
  4. Find Cleanserp.net.
  5. Click Uninstall.

Remove Cleanserp.net from Windows 7:

  1. Click Start button.
  2. Then go to Control Panel.
  3. Click Uninstall a Program.
  4. Find Cleanserp.net and click Uninstall.

Remove Cleanserp.net from Windows 8:

  1. Hover mouse pointer to the bottom-right corner to see Menu.
  2. Click Search.
  3. After that click Apps.
  4. Then Control Panel.
  5. Click Uninstall a Program under Programs.
  6. Find Cleanserp.net, click Uninstall.

Remove Cleanserp.net from Windows 10:

There are 2 ways to uninstall Cleanserp.net from Windows 10

Way one
  1. Click on the Start button.
  2. In opened menu choose Settings.
  3. Click on the System tile.
  4. Click Apps & features and locate Cleanserp.net in the list.
  5. Click on it and then click Uninstall button near it.
Way two (classic)
  1. Right-click on the Start button.
  2. In opened menu choose Programs and Features.
  3. Locate Cleanserp.net in the list.
  4. Click on it and then click Uninstall button above.

Cannot uninstall Cleanserp.net

In some cases Cleanserp.net won’t uninstall and gives you message that “You do not have sufficient access to uninstall Cleanserp.net. Please, contact your system administrator” when you try to remove it from Control Panel or “Access denied” error when removing Cleanserp.net folder and files. This happens, because process or service does not allow you to do it. In this case I will recommend you to use SpyHunter 5 or Malwarebytes or uninstall Cleanserp.net in Safe Mode. To boot in Safe Mode do the following:

  1. Reboot your computer.
  2. While it starts booting press F8 button.
  3. This will open Advanced Boot Options menu.
  4. Choose Safe Mode and wait until Windows loads.
  5. Go to Control Panel > Uninstall a program and remove “Cleanserp.net”

>> See detailed instructions and video tutorial on how to boot in Safe Mode

Remove malicious add-ons from your browsers

Uninstalling Cleanserp.net from Control Panel often does not bring desired effect. It sometimes have browser extension and it may still be active in Google Chrome and Mozilla Firefox. Here are instructions on how to remove Cleanserp.net related extension from your browsers manually.

Google Chrome:

  1. Start Google Chrome browser
  2. In address box type (or copy-paste) chrome://extensions/.
  3. Find Cleanserp.net.
  4. Click the trash can icon to remove them.
  5. Also remove other suspicious extensions from the list.

Mozilla Firefox:

  1. Start Mozilla Firefox browser.
  2. In address box type (or copy-paste) about:addons.
  3. Choose Cleanserp.net.
  4. Click Disable or Remove button.
  5. Remove all suspicious extensions from the list.

Internet Explorer (9, 10, 11):

Note: There is no feature to remove browser extensions from browser in latest version of Internet Explorer. To remove Cleanserp.net from Internet Explorer, please, perform instructions for uninstalling program from Control Panel. To disable Cleanserp.net, please, do the following:

  1. Open Internet Explorer.
  2. Click on gear/asterisk icon in the top-right corner.
  3. In opened menu Manage Add-ons.
  4. Select Toolbars and Extensions.
  5. Click Disable Cleanserp.net.
  6. Also disable other suspicious extensions from the list.

Opera Browser:

Generally, Cleanserp.net does not install in Opera browser however you can always double check. Do the following:

  1. Start Opera browser.
  2. Go to Tools > Extensions > Manage Extensions.
  3. Find Cleanserp.net extension.
  4. Click Uninstall button.
  5. Also remove other suspicious extensions from the list.

Reset browsers settings (homepage, default search)

Cleanserp.net installs search engine that hijacks your browsers. Here is instruction to reset your browsers homepage, newtab and search engine to default values.

Google Chrome:

  1. Start Google Chrome browser
  2. In address box type (or copy-paste) chrome://settings/.
  3. Scroll down and find Show advanced settings link.
  4. Click on it and scroll down to the bottom again.
  5. Click Reset browser settings button and click Reset to confirm.

Mozilla Firefox:

  1. Start Mozilla Firefox browser.
  2. In address box type (or copy-paste) about:support.
  3. Click Reset Firefox… button.
  4. Click Reset Firefox to confirm.

Internet Explorer (9, 10, 11):

  1. Start Internet Explorer.
  2. Click on gear/asterisk icon in the top-right corner.
  3. In opened menu choose Internet options.
  4. Click Advanced tab.
  5. Click Reset button.
  6. Choose Delete personal settings and click Reset.

Opera Browser:

  1. Close Opera and open command prompt from the start menu.
  2. Type following command del %AppData%\Opera\Opera\operaprefs.ini
  3. Start Opera.

Alternative way to remove adware browser extensions and reset browser settings

avast browser cleanup For safe and effective browser extension removal use avast! Browser Cleanup utility. Run it with administrator privileges and remove all extensions with bad rating including related to Cleanserp.net. You can also reset your browser settings for each of your browsers: Internet Explorer, Google Chrome, Mozilla Firefox.

Download Avast Browser Cleanup

Cleaning browsers shortcuts

shortcut cleaner You can clean your browser shortcuts manually right-clicking on your browser icon, choosing “Properties” and removing hijacker address from “Target” field (leave just the path to your browser). However it is easier to use free Shortcut Cleaner from BleepingComputer. Download it here – its FREE:

Download Shortcut Cleaner

Final tips

Be careful surfing the internet and downloading software, as programs like Cleanserp.net may become a real headache as they are hard to remove and break your privacy. To keep safe from such threats we recommend you always use antivirus and one of antimalware programs available on the market. One of the best anti-spyware and antimalware programs is SpyHunter 5. It can protect your PC from threats like Cleanserp.net.

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  1. Ninguna de sus soluciones me es útil, no me aparece cleanserp cuando lo busco en el panel de control, tampoco puedo eliminarlo restaurando las configuraciones de chrome. Ya abusqué ciento de soluciones, las recomendaciones son las mismas y los resultados no son 99% efectivos, sigue siendo igual, no puedo sacarlo. Ya intenté con malwarebytes, ccleaner, avast, IObit malware fighter, adwcleaner, etc.


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