What is Terra.im

Terra.im is an unwanted search engine, that may appear in Safari, Google Chrome, Mozilla Firefox, Edge and Internet Explorer on Windows and Mac. It was categorized as a browser hijacker because it installs as a homepage and a default search engine without user approval in all mentioned browsers. Search results of Terra.im are powered by Google, however, they may contain unverified websites and advertising. The main page of this search engine contains quick links to popular Russian internet resources and shopping websites. To remove Terra.im completely you need to uninstall related programs and remove related extensions from all installed browsers. Here are the instructions to remove Terra.im from various browsers.

terra.im hijacker

How Terra.im infected your PC

Terra.im comes with freeware downloads. Usually, this may happen when you use torrents, keygens or other pirate software. Installer or downloader will offer you to install Terra.im as a new homepage and search engine. If you do not uncheck certain checkboxes Terra.im will install in a hidden way in the background. We recommend you to use SpyHunter 5 or Malwarebytes AntiMalware to remove Terra.im from browsers.

Download Removal Tool for Windows

Download Removal Tool

compatible with microsoft

To remove Terra.im completely, we recommend you to use WiperSoft AntiSpyware from WiperSoft. It detects and removes all files, folders and registry keys of Terra.im and several millions of other adware, hijackers, toolbars.

Download Removal Tool for Mac

Download Combo Cleaner

To remove Terra.im completely, we recommend you to use Combo Cleaner. It can help you remove files, folders and registry keys of Terra.im and uninstall hijackers, toolbars and unwanted add-ons from the Safari browser. The trial version of Combo Cleaner offers virus scan and 1-time removal for FREE.

Remove Terra.im manually for free

Here is a manual step-by-step tutorial for full Terra.im removal from your computer. This works 99% and was checked with the latest versions of the Terra.im installer on operating systems with the latest updates and browser versions.

Note: Terra.im can be installed as Google Chrome extension as Administrator (you may see Installed by enterprise policy inscription near it), and this will not allow removal. Therefore, before starting removal process, perform these actions:

  1. Start the Command Prompt by clicking the Start menu button and typing command prompt (or just searching for “command prompt” in Windows 10 search field). Right click on the Command Prompt result and choose Run as Administrator.
  2. start command prompt as administrator

  3. Type in and execute the following commands:


    rd /S /Q "%WinDir%\System32\GroupPolicyUsers"
    rd /S /Q "%WinDir%\System32\GroupPolicy"
    gpupdate /force

  4. update group policy in windows

Remove Terra.im from Control Panel

To start removing Terra.im you should uninstall it using Control Panel. It can be present by different names – “Terra.im”. It should uninstall correctly, however, we recommend you to use CleanMyPC to clean leftover items after uninstalling. Here are instructions for Windows XP, Windows 7, Windows 8, Windows 10 or Mac.

Remove Terra.im from Mac:

  1. In the Finder sidebar, click Applications.
  2. Terra.im might have an Uninstaller.
  3. Otherwise, drag Terra.im from the Applications folder to the Trash (located at the end of the Dock).
  4. Then choose Finder > Empty Trash.

Remove Terra.im from Windows XP:

  1. Click on Start button.
  2. Choose Control Panel.
  3. Click Add or Remove Programs.
  4. Find Terra.im or other suspicious program.
  5. Click Uninstall.

Remove Terra.im from Windows 7:

  1. Click Start button.
  2. Then go to Control Panel.
  3. Click Uninstall a Program.
  4. Find Terra.im or other suspicious program and click Uninstall.

Remove Terra.im from Windows 8:

  1. Hover mouse pointer to the bottom-right corner to see Menu.
  2. Click Search.
  3. After that click Apps.
  4. Then Control Panel.
  5. Click Uninstall a Program under Programs.
  6. Find Terra.im or other suspicious program, click Uninstall.

Remove Terra.im from Windows 10:

There are 2 ways to uninstall Terra.im from Windows 10

Way one
  1. Click on the Start button.
  2. In opened menu choose Settings.
  3. Click on the System tile.
  4. Click Apps & features and locate Terra.im or other suspicious program in the list.
  5. Click on it and then click Uninstall button near it.
Way two (classic)
  1. Right-click on the Start button.
  2. In opened menu choose Programs and Features.
  3. Locate Terra.im or other suspicious program in the list.
  4. Click on it and then click Uninstall button above.

Cannot uninstall Terra.im

In some cases, Terra.im won’t uninstall and gives you the message, that “You do not have sufficient access to uninstall Terra.im. Please, contact your system administrator” when you try to remove it from Control Panel or “Access denied” error when removing the Terra.im folder and files. This happens because the process or service does not allow you to do it. In this case, I will recommend you to use SpyHunter 5 or Malwarebytes AntiMalware or uninstall Terra.im in Safe Mode. To boot in Safe Mode do the following:

  1. Reboot your computer.
  2. While it starts booting type F8 button.
  3. This will open Advanced Boot Options menu.
  4. Choose Safe Mode and wait until Windows loads.
  5. Go to Control Panel > Uninstall a program and remove Terra.im or other suspicious program

>> See detailed instructions and video tutorial on how to boot in Safe Mode

and for Mac:

If you can’t uninstall Terra.im using instructions above, or it keeps coming back, you can use free AppCleaner for Mac to remove all residual data and libraries of Terra.im. Follow instructions below:

  1. Download free AppCleaner.
  2. Drag Terra.im from Applications folder to AppCleaner window.
  3. Choose files and folders you want to remove along with Terra.im.
  4. Click Delete button.

Remove malicious add-ons from your browsers

Uninstalling Terra.im from Control Panel often does not bring the desired effect. It sometimes has browser extension and it may still be active in Google Chrome and Mozilla Firefox. Here are instructions on how to remove Terra.im related extension from your browsers manually.

Safari:

  1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
  2. Click Extensions tab.
  3. Find Terra.im extensions.
  4. Click Uninstall button to remove it.

Google Chrome:

  1. Start Google Chrome browser
  2. In address box type (or copy-paste) chrome://extensions.
  3. Find Terra.im or other suspicious extensions.
  4. Click the trash can icon to remove them.
  5. Also remove other suspicious extensions from the list.

Mozilla Firefox:

  1. Start Mozilla Firefox browser.
  2. In address box type (or copy-paste) about:addons.
  3. Choose Terra.im or other suspicious extensions.
  4. Click Disable or Remove button.
  5. Remove all suspicious extensions from the list.

Internet Explorer (9, 10, 11):

Note: There is no feature to remove browser extensions from browser in latest version of Internet Explorer. To remove Terra.im from Internet Explorer, please, perform instructions for uninstalling program from Control Panel. To disable Terra.im, please, do the following:

  1. Open Internet Explorer.
  2. Click on gear/asterisk icon in the top-right corner.
  3. In opened menu Manage Add-ons.
  4. Select Toolbars and Extensions.
  5. Click Disable Terra.im or other suspicious extensions.
  6. Also disable other suspicious extensions from the list.

Opera Browser:

Generally, Terra.im does not install in Opera browser however you can always double check. Do the following:

  1. Start Opera browser.
  2. Go to Tools > Extensions > Manage Extensions.
  3. Find Terra.im or other suspicious extensions.
  4. Click Uninstall button.
  5. Also remove other suspicious extensions from the list.

Reset browsers settings (homepage, default search)

Terra.im installs a search engine that hijacks your browsers. Here is the instruction to reset your browser’s homepage, new tab and search engine to default values.

Reset Safari:

  1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
  2. Go to the Privacy section of Safari’s preferences.
  3. Click Remove All Website Data button.
  4. In opened window click Remove Now button to remove data stored by websites in Safari.
  5. Go to the Advanced section of Safari’s preferences.
  6. Click the Show Develop menu in menu bar option.
  7. In the menu click Develop and select Empty Caches from this menu.
  8. Again, go to Safari menu and choose Clear History….
  9. Choose to clear all history and click Clear History button.

Google Chrome:

  1. Start Google Chrome browser
  2. In address box type (or copy-paste) chrome://settings.
  3. Scroll down and find Show advanced settings link.
  4. Click on it and scroll down to the bottom again.
  5. Click Reset browser settings button and click Reset to confirm.

Mozilla Firefox:

  1. Start Mozilla Firefox browser.
  2. In address box type (or copy-paste) about:support.
  3. Click Reset Firefox… button.
  4. Click Reset Firefox to confirm.

Internet Explorer (9, 10, 11):

  1. Start Internet Explorer.
  2. Click on gear/asterisk icon in the top-right corner.
  3. In opened menu choose Internet options.
  4. Click Advanced tab.
  5. Click Reset button.
  6. Choose Delete personal settings and click Reset.

Opera Browser:

  1. Close Opera and open command prompt from the start menu.
  2. Type following command del %AppData%\Opera\Opera\operaprefs.ini
  3. Start Opera.

Alternative way to remove adware browser extensions and reset browser settings

avast browser cleanup For safe and effective browser extension removal use avast! Browser Cleanup utility. Run it with administrator privileges and remove all extensions with bad rating including related to Terra.im. You can also reset your browser settings for each of your browsers: Internet Explorer, Google Chrome, Mozilla Firefox.

Download Avast Browser Cleanup

Cleaning browsers shortcuts

shortcut cleaner You can clean your browser shortcuts manually right-clicking on your browser icon, choosing “Properties” and removing hijacker address from “Target” field (leave just the path to your browser). However it is easier to use free Shortcut Cleaner from BleepingComputer. Download it here – its FREE:

Download Shortcut Cleaner

Final tips

Be careful surfing the internet and downloading software, as programs like Terra.im may become a real headache as they are hard to remove and break your privacy. To keep safe from such threats we recommend you always use antivirus and one of the anti-malware programs available on the market. One of the best anti-virus programs is SpyHunter 5. It can protect your PC from threats like Terra.im.

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